Hotel Cleaning Services Supervisor

7 days ago


Greenville, South Carolina, United States Hyatt Regency Greenville Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Hyatt Regency Greenville. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel.

Key Responsibilities
  • Housekeeping Operations: Oversee the daily housekeeping operations, including supervising housekeeping staff, managing cleaning schedules, and ensuring that all guest rooms and public areas meet our high standards of cleanliness.
  • Staff Management: Recruit, train, and develop a team of housekeeping staff, providing guidance and support to ensure they have the skills and knowledge needed to deliver exceptional service to our guests.
  • Quality Control: Conduct regular inspections of guest rooms and public areas to ensure that they meet our quality standards, and implement corrective actions as needed to maintain our high standards.
  • Safety and Security: Ensure that all housekeeping staff follow safety protocols and procedures, and take corrective action where necessary to maintain a safe working environment.
  • Collaboration and Communication: Work closely with the Executive Housekeeper and other departments to ensure seamless communication and collaboration, and to identify opportunities for improvement.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
  • Housekeeping Knowledge: In-depth knowledge of housekeeping operations, including cleaning procedures, safety protocols, and quality control measures.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff at all levels.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.


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