Food Service Attendant

2 weeks ago


Greenville, South Carolina, United States Auro Hotels Full time

Guest Service Associate - Social Burger - AC Hotel Greenville

Job Category: Food & Beverage Requisition Number: SERVE003052

Job Overview

The Guest Service Associate plays a crucial role in ensuring a delightful dining experience for our guests. This position involves maintaining cleanliness and attentiveness to guest needs, ensuring a welcoming atmosphere.

Key Responsibilities

  1. Prepare and maintain the assigned work area before service begins and ensure it is cleaned thoroughly at the end of the shift in accordance with operational standards.
  2. Complete all side tasks as outlined in the restaurant's schedule.
  3. Possess comprehensive knowledge of menu items, including garnishes, ingredients, and preparation techniques, to confidently assist guests.
  4. Stay informed about daily specials, available soups, beverages, and items that are not currently available.
  5. Promptly greet guests and efficiently manage their orders and payments.
  6. Utilize effective selling techniques to enhance the overall dining experience and increase check averages.
  7. Accurately take orders and input them into the kitchen management system, ensuring proper procedures are followed.
  8. Verify guest orders prior to serving to ensure accuracy in presentation, temperature, and portion sizes.
  9. Communicate with management regarding any food and beverage supplies needed for smooth restaurant operations.
  10. Maintain a solid understanding of the hotel and its amenities to effectively respond to guest inquiries.

Auro Hotels is committed to providing equal employment opportunities and participates in E-Verify. All candidates will undergo background checks and substance abuse screenings prior to employment offers.

Job Type: Full-time, covering lunch and dinner shifts

Compensation: Up to $18/hr

Qualifications

Skills and experience relevant to the position are essential for success in this role.



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