Medical Office Coordinator

2 weeks ago


Midland, Michigan, United States MyMichigan Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our Cardiology team at MyMichigan Health. As a Medical Office Assistant, you will play a critical role in ensuring the smooth operation of our cardiology department, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities
  • Schedule cardiology and electrophysiology procedures, including complex and high-risk procedures, ensuring accurate coordination with other specialists and equipment representatives.
  • Coordinate patient care, including educating patients and families about testing and procedures, and assisting with navigation through procedure processes.
  • Manage providers' daily schedules in Epic and Outlook, ensuring accurate and up-to-date information.
  • Provide coverage for front office team members as needed, including patient check-out and answering incoming calls.
  • Manage Epic work queues, ensuring timely and accurate processing of patient information.
  • Assist with creating and updating procedure forms, working with the MMG Forms Committee for approval.
  • Perform other duties as assigned, including maintaining a clean and safe environment, and ensuring patient confidentiality and HIPAA compliance.
Requirements
  • High School Diploma or equivalent required; Associate's degree preferred.
  • Minimum 3 years of experience in a cardiology or related specialty practice, with a strong understanding of medical terminology.
  • Excellent communication and organizational skills, with the ability to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Basic Life Support (BLS) certification required; Medical Assistant (MA) certification preferred.
Working Conditions

This is a full-time position, working 40 hours per week. The successful candidate will be required to work in a fast-paced environment, with frequent exposure to stressful situations and potentially infectious materials. The ability to wear personal protective equipment, including latex materials, is required.


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