Shopper Insights Lead

4 weeks ago


Chicago, Illinois, United States Kimberly Clark Full time

About the Role

We are seeking a highly skilled Shopper Insights Lead to join our team at Kimberly-Clark. As a key member of our customer insights team, you will be responsible for developing and applying deep, data-driven shopper understanding to diagnose and solve complex problems.

Key Responsibilities

  • Strategize and collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  • Develop and deliver actionable insights relative to consumer, shopper, and category trends/behaviors.
  • Lead Shopper Insights for Adult and Feminine Care (AFC) Department business, requiring high levels of influence, collaboration, and strategy-building with internal stakeholders & external customer partners.

About Us

Kimberly-Clark is a leading global consumer goods company with a portfolio of iconic brands, including Huggies, Kleenex, and Cottonelle. We are committed to delivering better care for a better world and are seeking talented professionals who share our passion for innovation and customer satisfaction.

What We Offer

  • A dynamic and collaborative work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage options.
  • A comprehensive training program to support your success in the role.

Requirements

  • Bachelor's degree with a concentration in research, marketing, or quantitative analysis / related field.
  • 5+ years of consumer/shopper research experience, inclusive of analytics and/or custom research.
  • Background in identifying key growth opportunities, leveraging existing research and conducting new research to investigate and answer business questions.

Preferred Qualifications

  • MBA or other Masters' degree with a concentration in research, marketing, or quantitative analysis / related field.
  • Proven success working with CPG business teams to activate insights with retailers.
  • Digital commerce / total commerce research expertise.

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