Client Support Specialist

2 weeks ago


High Point, North Carolina, United States The LaSalle Group Full time

Are you an organized, detail-focused professional with a commitment to customer satisfaction? The LaSalle Group is currently seeking a Client Support Specialist to enhance our dynamic team.

The Client Support Specialist will act as a primary contact by responding to incoming inquiries from various clients regarding healthcare benefits, life insurance options, disability programs, and other human resource services.

Client Support Specialist Responsibilities:

  • Provide guidance and information to clients about their benefits, the system, and all associated processes.
  • Manage enrollment-related transactions and ensure issues are resolved effectively.
  • Investigate customer inquiries and follow up as necessary.
  • Support company initiatives and perform administrative duties.
  • Undertake additional projects as assigned.
Client Support Specialist Requirements:
  • Minimum of 2 years of experience in customer service is essential.
  • Strong verbal and written communication skills are required; must be able to engage in conversation.
  • Highly resourceful with excellent problem-solving abilities.
  • Consistently deliver outstanding customer service.
If you meet the qualifications outlined above, we encourage you to consider this opportunity.

Thank you,

The LaSalle Group

The LaSalle Group is an Equal Opportunity Employer m/f/d/v.

The LaSalle Group is a leading provider of staffing solutions, specializing in connecting top talent with opportunities across various sectors. With a focus on delivering exceptional service, we have established ourselves as a trusted partner for organizations seeking to enhance their workforce. Our expertise spans multiple industries, ensuring we meet the diverse needs of our clients.

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