Employment Support Specialist

1 week ago

High Point, North Carolina, United States RHA Health Services Full time
Job Summary

This position requires an energetic and organized individual with proven knowledge, skills, and abilities in achieving quantitative placement goals, knowledge and experience preparing clients for employment, developing unsubsidized jobs with private and public employers, placing clients into jobs, and providing follow-up support services to assure job retention.

Key Responsibilities
  • Assist clients in making informed decisions about disclosing their disability to employers, ensuring they have all necessary information available on the potential ramifications of their choices, and promoting their preferences and self-determination.
  • Provide support for individuals in a variety of ways such as vocational assessment, job development, training, technical assistance, monitoring safety conditions, transportation, and follow-along support.
  • Establish a job matrix to support employment interest expressed by clients served. Engage clients and assist them in identifying areas of employment interest.
  • Provide ongoing individual support and encouragement to clients.
  • Match job-seeking clients and employers using a variety of professional job placement and job development skills.
  • Provide follow-along supports and retention services, including on-site job coaching, to ensure client success and employer satisfaction.
  • Maintain accurate, clinically sound, and up-to-date documentation as required associated with billing, assessment, treatment, person's progress, clinical team, and other activities.
  • Complete observations of service users in all of their settings to ensure that all policies, procedures, and program data are in place and being implemented correctly.
  • Work closely with other clinical/professional staff to maintain communication and provide feedback, standard procedures, and expedite employment plan implementation.
  • Assist clients in obtaining information about benefits and how they are impacted by the client's employment.
  • Provide education/support to employers as agreed upon with clients.
  • Participate as a member of a supported employment team consisting of a clinical director, peer support staff, and mental health professionals.
  • Document results of observations, consultations, and meetings to address client-related issues.
  • Draft responses to and implement changes brought about by Quality Assurance audits and/or other regulatory agencies.
  • Monitor and ensure the protection of service users' rights on an ongoing basis.
  • Follow MHDDSAS regulations and guidelines for supported employment.
  • Assist in conducting screening and assessment procedures with individuals.
  • Train, oversee, and direct the activities of individuals while performing job duties.
  • Work as a liaison between the employer and employee to ensure needs are met.
  • Establish and maintain good relationships with various individuals and agencies, including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, employers, etc.
Requirements
  • Prefer a Bachelor's Degree in a human services field from an accredited college or university and at least 1 year of experience working with intellectually developmentally disabled persons, mental health, substance abuse, or a Minimum of 2 years' experience in recruiting and job placement, or an equivalent combination of education and experience.
  • Applicant must be able to pass a pre-employment drug-screening exam and possess a valid Driver's License.
  • Education, Licensure, and Experience required for the position include: Bachelor's degree preferred. Minimum of 2 years' experience in recruiting and job placement.

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