Customer Service Specialist

1 day ago


New York, New York, United States UNOde50 Full time
Career Opportunity

We're seeking a Customer Service Specialist to join our team at Macy's Herald SQ store. As a Customer Service Specialist, you will provide exceptional customer service, resolving issues and exceeding customer expectations. This is an exciting opportunity to work in a dynamic retail environment and develop your skills and expertise.

Your responsibilities will include:
  • Providing personalized service to customers, responding to their needs and concerns.
  • Resolving customer complaints and issues, ensuring customer satisfaction.
  • Collaborating with colleagues to achieve sales targets and drive business growth.

Essential Qualifications

To succeed in this role, you'll need:
  • Previous experience of 1 year in retail, working with personalized attention and sales objectives.
  • An advanced level of English, essential for effective communication.
  • A flexible schedule to work evenings, weekends, and holidays.

About Our Culture

UNOde50 values diversity, inclusivity, and equal opportunities. We offer a competitive salary and commission system, as well as exclusive discounts on our jewelry and employee assistance program.

We're looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is committed to driving sales growth. If you're motivated, enthusiastic, and dedicated to excellence, we'd love to hear from you.

The estimated salary for this position is $18 per hour, plus commission.

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