Customer Service Liaison Specialist
6 days ago
We are seeking a Customer Service Liaison Specialist to provide exceptional support and assistance to our clients in their growth journey.
This role is ideal for individuals who are passionate about building strong relationships, eager to assist others, and driven to deliver outstanding customer experiences.
Key Responsibilities- Client Relationship Management: Build and maintain lasting relationships with clients to drive sales and customer enrollment.
- Issue Resolution: Identify and resolve client issues and concerns, ensuring client satisfaction.
- Product Knowledge: Utilize product knowledge to support sales efforts and facilitate new client acquisitions.
- Purchasing Experience: Provide clients with personalized purchasing experiences and excellent customer service.
- Collaboration: Work collaboratively with the sales team to process orders and set installation dates.
- Data Management: Document client information and ensure accurate purchase orders.
We are looking for a highly motivated and people-oriented individual who possesses strong interpersonal skills, active listening abilities, and a proactive approach to overcoming challenges.
- Education: High School Diploma or equivalent certification required.
- Experience: 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred.
- Skillset: Charismatic and personable, results-driven, and self-motivated.
Estimated Salary: $45,000 - $60,000 per annum, based on location and industry standards.
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