Patient Services Coordinator

3 weeks ago


Bloomington, Indiana, United States OrthoCarolina Full time
About the Role

OrthoCarolina is seeking a highly skilled Patient Services Specialist to join our team at our OrthoCarolinaMonroe office location. As a key member of our team, you will play a vital role in ensuring the timely and accurate processing of patient claims.

Key Responsibilities
  • Prepare paperwork necessary for patient visits, including forms and documents.
  • Answer incoming phone calls, direct calls, make appointments, and perform cashier duties as directed.
  • Collect and verify patient information, including co-payments, co-insurance, and balances due.
  • Follow established procedures for releasing medical information and completing FMLA/disability forms.
Requirements
  • High school graduate; associate's or bachelor's degree preferred.
  • Minimum one year experience in a medical clinic setting.
  • Excellent customer and computer skills, with working knowledge of insurance.
  • Knowledge of medical terminology preferred.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including medical, dental, and vision insurance, a health savings account, life insurance, and more. We are committed to providing a positive work environment and opportunities for career advancement.

About OrthoCarolina

OrthoCarolina is one of the nation's leading independent academic orthopedics practices, serving North and South Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Our physicians have specialized expertise in a range of areas, including foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation.



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