Medical Claim Processor

9 hours ago


Bloomington IL McLean County IL Illinois United States State Farm Mutual Automobile Insurance Company Full time

Claim Specialist -Auto/Property -Hybrid
Regular Full Time
Claims and Investigation
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more
Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union
You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you
We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Our Claims Specialists are committed to helping our customers through the claims process while providing Remarkable® service. Investigating, evaluating, negotiating, and settling claims
Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages
Contacting customers by telephone, written correspondence and/or various electronic media
This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.
Some of the areas we hire Claim Specialists for could include any of the following:
Personal Injury/Medical Payments (PIP/MPC): Handles first-party medical coverage for customers injured in an automobile accident
Auto Property Complex: Handles high-volume, mid-to-high complexity property damage claims, not involving personal injury
Auto Total Loss: Settles auto claims where a vehicle is deemed a total loss
Handles weather-related auto claims
Property Team: Handles low-severity Home and Renters claims in a team environment. Claims are primarily theft-related as well as minor weather and other types of property losses
Boat, Commercial, Farm/Ranch Unit (BCFR): Handles commercial and boat claims
Hail Reconciliation Unit (HRU): Handles claims specific to hail damage
Home Commercial Claims Services (HCCS) Stewardship: Handles property claims that are non-weather related
Weather Catastrophe Claim Services (WCCS) Stewardship: Handles weather-related property claims
Bachelor's degree in a related field is preferred or equivalent work experience
Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims, including the following:
Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
Strong knowledge of auto and/or property insurance policies, coverage and claim handling practices
Familiarity with state or local regulations and compliance requirements
Ability to multi-task across technical platforms
Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
Candidates that have previously taken an assessment may be asked to participate in additional testing.


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