Sales and Customer Service Representative

12 hours ago


Rocky Hill, Connecticut, United States Hayn, LLC Full time
About Hayn

Hayn has been a leading manufacturer of marine, architectural, and industrial rigging hardware since the 1950s. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.

Position Overview

We are seeking a highly motivated Sales and Customer Service Associate to join our team in our Rocky Hill, CT office. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving revenue growth through effective sales strategies.

Key Responsibilities
  • Communicate with customers to understand their needs and preferences
  • Enter sales orders and provide product information to customers
  • Proactively manage the sales cycle and post-sale activities to ensure customer satisfaction
  • Follow up with customers to resolve any issues and provide ongoing support
  • Stay up-to-date on new products and services to effectively communicate with customers
  • Update customer records and contact information as needed
Requirements
  • 1-3 years of sales experience, preferably in a manufacturing company
  • Attention to detail and strong organizational skills
  • Ability to learn and understand the technical aspects of our product lines
  • Excellent interpersonal and communication skills
  • Ability to identify and follow up on leads
  • Proficient in Microsoft Office tools
  • Ability to work independently and as part of a team
  • Proven problem-solving skills and ability to multitask


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