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Wolfeboro, New Hampshire, United States Huggins Hospital Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our team at Huggins Hospital. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and advance practice professionals with direct and support-related patient careUtilize the...
Medical Assistant: Pain Management Specialist
2 months ago
Huggins Hospital is seeking a highly skilled Medical Assistant to join our Pain Management team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.
Key Responsibilities- Clinical Support Functions:
- Prepares examination rooms with necessary supplies, instruments, and equipment.
- Greets patients in a professional and friendly manner, escorting them to exam rooms while introducing themselves and explaining the rooming process.
- Prepares and positions patients for exams and procedures.
- Ensures providers are on schedule, mindful of emergencies and unexpected interruptions.
- Prepares specimens for processing in accordance with laboratory regulations.
- Cares, cleans, and sterilizes equipment per instruction or established procedures.
- Orders medical supplies and medication/immunizations as needed, and keeps exam rooms and bathrooms stocked.
- Disposes of used supplies properly and follows all established infection control and biohazard policies and procedures.
- Calls orders to pharmacies for medications utilizing the approved prescription refill policy and procedure under the direction and supervision of the provider.
- Ensures vaccines are handled and administered in accordance with standards of the NH Immunization Program with provision for reporting of adverse events.
- Patient Access Functions:
- Accepts and returns patient calls under the supervision of the nurse or provider, using appropriate telephone etiquette.
- Schedules appointments and processes orders for patients for appointments, procedures, tests, referrals, and/or consultations as requested by the provider.
- Organizational Expectations:
- Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift.
- HIPAA: Facilitates maintaining patient confidentiality.
- Internal communication: Contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respect.
- Interpersonal relationships: Maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.
- Safety: Practices workplace safety daily.
- Employee Engagement:
- Actively participates in all hospital Service Excellence initiatives and trainings.
- Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes.
- Completes all required annual education on or before the due date.
- Graduate of an approved Medical Assistant program preferred.
- BLS (Basic Life Support) certification.
- Registered with the New Hampshire Board of Registration for Medical Technicians preferred.
