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Medical Assistant

4 weeks ago

Wolfeboro, New Hampshire, United States Huggins Hospital Full time

Job Title: Medical Assistant - Patient Care Specialist

Job Summary:

We are seeking a skilled Medical Assistant to join our team at Huggins Hospital. As a Medical Assistant - Patient Care Specialist, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities:

  • Clinical Direct Functions:
    • Document patient information, including chief complaint and medical history, and complete pertinent forms in accordance with best practice workflows.
    • Prepare providers for successful appointments by communicating pertinent information gleaned from pre-visit/chart prep completion.
    • Perform phlebotomy for needed testing, EKGs, rapid strep screen, flu swab, INR, pregnancy tests, and other tests ordered by providers in accordance with CLIA waived regulations.
    • Assist in minor procedures, such as pap smears, suturing, dressing changes, catheterizations, and casting, while practicing aseptic and sterile techniques as needed.
    • Prepare and administer medications as directed by providers, utilizing best practice medication processes such as the 5 R's of right med, right dose, right route, right patient, and right time.
    • Provide patients with educational materials as requested by providers.
  • Patient Access Functions:
    • Accept and return patient calls under the supervision of nurses or providers, using appropriate telephone etiquette.
  • Clinical Support Functions:
    • Perform pre-visit planning/chart preloading in accordance with established guidelines, including obtaining appropriate records from specialists, emergency department visits, hospital stays, and primary care to ensure efficient visits for patients and providers.
    • Prepare examination rooms with needed supplies, instruments, and equipment and maintain rooms in a clean, professional, and welcoming manner.
    • Greet patients in a professional, friendly manner, escorting them to exam rooms while introducing themselves and explaining the rooming process.
    • Prepare/instruct/position and drape patients.
    • Ensure providers are on schedule, being mindful of emergencies and unexpected interruptions.
    • Prepare specimens with documentation for processing in accordance with Laboratory regulations.
    • Care, clean, and sterilize equipment per instruction or established procedures.
    • Order medical supplies and medication/immunizations as needed and keep exam rooms and bathrooms stocked.
    • Dispose of used supplies properly and follow all established infection control and biohazard policies and procedures.
    • Call orders to pharmacies for medications utilizing the approved prescription refill policy and procedure under the direction and supervision of providers.
    • Ensure vaccines are handled and administered in accordance with standards of the NH Immunization Program with provision for reporting of adverse events.
  • EMR Utilization Functions:
    • Utilize the current Electronic Medical Record to complete documented best practice workflows accurately.
    • Document and update patient medical history within EMR guidelines, including vital signs, past medical history, social history, surgical history, family medical history.
    • Complete the daily work list (order tracking, tasking, document import) providing timely care and response to patients.

Requirements:

  • Graduate of an approved Medical Assistant Program preferred.
  • One to two years' experience in the medical field unless successful completion of an accredited Medical Assistant Program.
  • BLS (Basic Life Support) certification.

Why Join Our Team:

Huggins Hospital is committed to providing exceptional patient care and a supportive work environment. As a Medical Assistant - Patient Care Specialist, you will have the opportunity to work with a talented team of healthcare professionals and make a meaningful difference in the lives of our patients.