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IT Support Specialist

2 months ago

Lancaster, Pennsylvania, United States Mediabistro Full time
Job Summary

We are seeking a skilled IT Support Specialist to provide end-user support and maintain systems in a news-oriented broadcast television environment.

Key Responsibilities
  • System Maintenance and Troubleshooting: Perform daily maintenance and troubleshooting of computers, virtual systems, printers, and network infrastructure.
  • Technical Guidance and Support: Provide technical guidance and support for end-users, ensuring they have the necessary tools and resources to perform their jobs efficiently.
  • System Deployment and Management: Deploy systems and software, ensuring seamless integration with existing infrastructure.
  • Security and Compliance: Manage security applications, ensuring adherence to corporate standards and policies.
  • Remote Connectivity and Network Management: Ensure remote connectivity and LAN/WAN experience, with a focus on maintaining high network uptime.
  • Mobile Device Support and Management: Provide support and management for mobile devices, ensuring they are secure and functioning optimally.
  • Service Management and ITIL Best Practices: Utilize Service Now and ITIL best practices to manage and resolve technical issues efficiently.
  • Active Directory Administration: Administer Active Directory, ensuring secure and seamless access to company resources.
Requirements
  • IT Experience: 2-3 years of experience in IT, with a focus on broadcast operations.
  • Technical Skills: Proficiency in desktop OS and connectivity, mobile device management knowledge, and advanced troubleshooting skills.
  • Security Awareness: Strong security awareness and prevention skills, with the ability to identify and mitigate potential security threats.
  • Communication and Teamwork: Excellent communication skills and a team player, with the ability to multitask and prioritize in a fast-paced environment.
  • Education and Certifications: Higher education or relevant certifications, with a focus on IT and broadcast operations.
About Us

Mediabistro is a leading media and broadcasting company, committed to delivering high-quality content and services to our audience. As a member of our team, you will have access to modern benefits and support for your wellbeing, as well as opportunities for professional growth and development.