IT Support Specialist
3 weeks ago
Job Title: IT Support Specialist
Job Summary:
We are seeking an IT Support Specialist to join our team at Eurofins USA. As an IT Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues
- Document and track customer interactions
- Collaborate with internal teams to resolve complex issues
- Stay up-to-date with the latest technology and software
Requirements:
- High school diploma or equivalent
- Minimum 1 year of IT support experience
- Intermediate knowledge of ITIL concepts
- Excellent communication and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].
About Eurofins USA:
Eurofins USA is a leading provider of laboratory testing and contract research services. We are committed to delivering high-quality results and exceptional customer service.
Equal Employment Opportunity:
Eurofins USA is an equal employment opportunity employer and welcomes applications from diverse candidates.
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