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Revenue Cycle Manager

1 month ago

Tacoma, Washington, United States Olympic Sports & Spine Full time
Job Title: Revenue Cycle Manager

Olympic Sports & Spine is seeking a highly skilled Revenue Cycle Manager to lead our revenue cycle management processes, including coding, billing, collections, denial management, and financial reporting.

Key Responsibilities:
  • Develop and maintain billing office procedures to ensure a common understanding of essential processes and to assist with new employee training.
  • Responsible for new employee training and the ongoing training and mentorship of Revenue Cycle Management staff.
  • In collaboration with Billing Office Director, completes performance reviews on Insurance AR, Patient AR, and Payment posting staff.
  • Fields and responds to patient complaints in a timely and effective manner, investigating reported issues and potential solutions needed.
  • Responsible for the execution of the Insurance AR Follow Up and Collections processes, monitoring and advising staff to ensure timely and effective review of accounts, identification of priorities, appeal of denials, communication with payers, MVA accounts, and collection of remittance due.
  • Responsible for the execution of the Patients Account Management and Collections processes, monitoring and advising staff to ensure timely and effective review of accounts, identification of priorities, communication with patients, the establishment of patient payment plans, coordination with collection agency, and collection of patient responsibility.
  • Responsible for the execution of Payment Posting processes, monitoring and advising staff to ensure the timely and accurate posting of payments, monitor payments and write-offs for accuracy, review remit stations and banking site to ensure timely posting, ensures allocations and payments are accurate and have been posted.
  • Manages and completes the patient and insurance refund processes, reviewing refund requests for accuracy and submitting to accounting for processing.
  • Actively pursues continuing education for self and ensures all members of CBO staff complete pertinent continuing education coursework.
Qualifications:
  • Minimum 5 years of medical billing experience, including active AR management.
  • Supervisory experience preferred with a track record of staff training and mentorship.
  • Strong knowledge of physical therapy billing is required.
  • Ability to analyze and interpret business and financial reports, and effectively communicate with stakeholders.
Skills & Abilities:
  • Exceptional problem-solving, reasoning, and analytical skills.
  • Proficiency in managing teams and working collaboratively across departments.
  • Excellent written and verbal communication skills.
  • Strong organizational abilities and attention to detail.
  • Knowledge of billing software and industry-standard processes.
Why Work with Us?

Olympic Sports & Spine is committed to providing excellent patient care, fostering a professional and supportive work environment, and encouraging continuous professional development. This is an opportunity to make a significant impact on our financial operations while advancing your career in a key leadership role.

Benefits:
  • Matching 401K, medical, paid, sick, vacation, and holidays.
  • Advancement opportunities.
  • Company-wide celebrations and events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

As part of our commitment to maintaining a safe and compliant workplace, all offers of employment at Olympic Sports & Spine are contingent upon the successful completion of a thorough background screening process. This may include, but is not limited to, verification of employment history, education, credit check (where applicable), criminal record check, and reference checks.