Multifamily Community Manager

4 weeks ago

Tacoma, Washington, United States American Property Management Full time
Job Overview

As a seasoned Multifamily Community Manager, you will be responsible for overseeing the daily operations of a 200-unit garden-style apartment community in Tacoma, WA. This is an excellent opportunity to join a reputable property management company, American Property Management, and contribute to the success of their multifamily community management division.

Key Responsibilities
  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff members.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing ventures and promote the company and property.
  • Track and handle revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate all move-in/move-out related items and documents.
  • Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
  • Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.
  • Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.
Requirements
  • 5+ years' experience in the multifamily/student housing within the last 10 years required.
  • 3+ years of experience managing an apartment community, including oversight and management of employees.
  • Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
  • Must have experience managing market-rate communities.
  • Must have experience managing Class A and/or Class B communities.
  • Customer service experience required.
  • Onesite and/or Knock experience preferred.
  • High School Diploma/GED required. Bachelor's degree in related field preferred.
  • Demonstrates exceptional attention to detail and organizational abilities.
  • Proficient in effective communication and teamwork.
  • Maintains a positive outlook and embraces a collaborative team approach.
  • Shows responsibility and takes pride in their work.
  • Fluent in English, with strong reading, speaking, and writing skills.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
What We Offer
  • Competitive starting wages.
  • A company-wide commitment to diversity and inclusion.
  • A positive work environment where employee's contributions are valued.
  • A fun culture with team-building activities and events.
  • Comprehensive training programs and development opportunities.
How to Apply

Interested candidates should submit their application, including a cover letter and resume, to the American Property Management website. Upon submission, candidates may be invited to participate in a preliminary virtual interview with a member of the Human Resources team. Successful candidates will proceed to virtual and/or on-site interviews with the Hiring Manager(s).

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