Front Office Operations Manager
2 days ago
We are seeking a highly motivated and customer-focused leader to oversee our Front Office operations at the Motto by Hilton Bentonville hotel.
Estimated Salary: $50,000 - $60,000 per yearThis role offers the opportunity to train, coach, and mentor front desk staff to deliver exceptional guest experiences. The ideal candidate will have a minimum of one year of front desk supervisory experience and 1-2 years of customer service leadership experience.
About the Role- Lead daily front desk operations to provide superior check-in/check-out experiences for guests
- Solve guest problems and empower front desk staff to do the same
- Implement processes to meet or exceed hotel guest satisfaction measures
- Familiarity with hotel operations preferred
- Exceptional verbal and written communication skills
- Ability to handle multiple responsibilities simultaneously
- Competitive salary: We recognize and reward our team members' hard work
- Exciting and fun work environment: Join a team that makes coming to work enjoyable every day
- Top-notch training and growth opportunities: We invest in your career development
- Medical, dental, and vision coverage
- Paid vacation time
- 401(k) retirement plan
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Front Office Manager
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Bentonville, Arkansas, United States MOTTO BY HILTON BENTONVILLE Full timeWe are seeking an experienced and customer-focused Front Office Manager to join our team at Motto by Hilton Bentonville. As a key member of our hotel's operations team, you will be responsible for leading the daily front desk operations and ensuring that all guests receive exceptional service.With a competitive salary range of $45,000 - $60,000 per year,...
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Front Office Operations Manager
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