Fitness Center Operations Manager

6 days ago


Bentonville, Arkansas, United States Health Fitness Full time

About HealthFitness

HealthFitness is a leading provider of fitness solutions that engage and connect people both on-site and online. Our mission is to create a strong community of health by fostering meaningful connections with each participant and supporting their journey towards wellness.

Career Opportunity

We are seeking a highly skilled Fitness Center Operations Manager to join our team. In this role, you will support the Fitness Director in the delivery of fitness-related facility supervision and direct member program and service delivery.

Key Responsibilities:

  • Safety and Customer Service: Supervise fitness areas, interact with participants, and monitor equipment and participant safety. Provide exceptional customer service in the absence of the Director or Coordinator.
  • Program Development and Delivery: Conduct fitness testing and assessments, advise participants of results, and design individualized programs to meet their interests, abilities, and goals.
  • Exercise Instruction and Education: Provide individual and group exercise instruction, educate participants on proper techniques to maximize exercise safety and effectiveness, and promote program offerings.
  • Marketing and Outreach: Coordinate and lead various HealthFitness and program-specific health improvement programs and promotions, research health and fitness educational topics, and conduct health education seminars/presentations.
  • Membership and Retention: Participate in membership drives to acquire new participants, conduct fitness facility, program, and equipment orientations, and re-engage inactive participants.
  • Communication and Marketing Materials: Create and maintain bulletin boards, newsletters, and other fitness marketing and communication materials.

Requirements:

  • Education and Experience: Bachelor's degree in Exercise Science, Kinesiology, or related discipline, 1+ years related experience, or equivalent combination of education, certifications, and experience.
  • Certifications and Skills: CPR, First Aid, and AED certification through the American Heart Association, Red Cross, or American Safety & Health Institute; proficiency in fitness assessment and exercise prescription; strong interpersonal communication and customer service skills; competency in delivering HealthFitness and site-specific programs and services; computer proficiency in MS Office, including Word, Excel, and Outlook; and working knowledge of the member management system, databases, and tools.

Compensation and Benefits

The estimated salary for this position is $19.00-$19.50 per hour, dependent on experience and qualifications. We offer a comprehensive benefit package, including medical, dental, and vision plans, HSA, PPO, and FSA options; retirement/401(k) with employer matching program; fitness and wellness programs incentivized with medical plan discounts; certification reimbursement program; tuition reimbursement; paid new parent leave; paid holidays and PTO (starting at 3 weeks for full-time associates); volunteer paid time off; and much more.

About HealthFitness

We are committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran



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