Front Desk Supervisor
6 days ago
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
Responsibilities- QUALIFICATIONS:
- At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must have a valid driver's license for the applicable state.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to work well in stressful, high-pressure situations, including the ability to handle guest objections and disputes to satisfactory results.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Responsibilities:
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Set the standard for guest relations at the Front Desk.
- Obtain all necessary information when taking room reservations.
- Monitor all V.I.P. and special guest requests.
- Review Front Office log and Trace File daily.
- Fully comprehend and execute all relevant phases of the front desk computer system.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Be aware of all rates, packages, and promotions currently underway.
- Be familiar with all in-house groups.
- Be aware of all closed-out and restricted dates.
- Follow and enforce all Aimbridge Hospitality hotel credit policies.
- Be able to perform all duties of Front Desk Agent.
- Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
- Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader).
- Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e., answering phones, call-backs to guests, guest request log).
- Have knowledge of and assist in all emergency procedures as required.
- Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner.
- Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
- Ensure that associates are at all times attentive, friendly, helpful, and courteous to all guests, managers, and all other associates.
- Ensure the maximization of room revenue through Rooms Merchandising.
- Answer all guest inquiries in a timely and professional manner.
- Be involved in departmental meeting planning and execution.
- Help maintain productivity levels at or above budgeted standards.
- Perform any other duty as required by management.
- Assist in training of new hires and current associates on a regular basis.
- Attend meetings as required by management.
-
Front Desk Representative
6 days ago
Danvers, Massachusetts, United States Ophthalmic Consultants of Boston Full timeJob SummaryOphthalmic Consultants of Boston is seeking a highly skilled and motivated individual to fill the role of Front Desk Representative. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Interaction: Provide warm and welcoming...
-
Guest Services Coordinator
6 days ago
Danvers, Massachusetts, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQUALIFICATIONS:At least 2 to 3 years of...
-
Front-End Team Lead
6 days ago
Danvers, Massachusetts, United States McKinnon's Market & Super Butcher Shop Full timeThe Front-End Supervisor plays a vital role in the day-to-day operations of McKinnon's Market & Super Butcher Shop.Key Responsibilities:Customer Service Excellence: Provide exceptional customer service, ensuring a positive experience for all customers.Till and Safe Management: Accurately manage till and safe operations, maintaining a high level of accuracy...
-
Guest Services Supervisor
2 weeks ago
Danvers, Massachusetts, United States Residence Inn BostonDanvers Full timeJob OverviewAt the Residence Inn Boston Danvers by Marriott, our team members are the cornerstone of our success, and we prioritize their well-being. Both full-time and part-time employees can enroll in our comprehensive benefits package after completing 30 days of service. Additionally, you will be eligible for paid time off and holiday compensation. We...
-
Wellness Center Staff
6 days ago
Danvers, Massachusetts, United States Best Fitness Full timeAbout Best FitnessBest Fitness is a dynamic and growing fitness center that empowers individuals to lead healthier and happier lives. We're committed to providing a supportive and inclusive environment where our members can achieve their wellness goals.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Part-time...
-
Medical Office Assistant
6 days ago
Danvers, Massachusetts, United States Ophthalmic Consultants of Boston Full timeJob SummaryOphthalmic Consultants of Boston is seeking a highly skilled and detail-oriented individual to fill the role of Front Desk Representative. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Interaction: Provide warm and...
-
Patient Service Coordinator
2 days ago
Danvers, Massachusetts, United States Ophthalmic Consultants of Boston Full timeJob SummaryOphthalmic Consultants of Boston is seeking a highly skilled and motivated individual to fill the role of Front Desk Representative. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPatient Interaction: Provide warm and welcoming...
-
Hotel Maintenance Technician
3 days ago
Danvers, Massachusetts, United States DoubleTree Boston North Shore Full timeJob Summary:The Maintenance Engineer is responsible for assisting with the operation, maintenance, and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests, and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient...
-
Patient Services Coordinator
6 days ago
Danvers, Massachusetts, United States Complete Staffing Inc Full timeJob Summary:The Patient Services Coordinator III – Scheduler will provide administrative support to healthcare providers in a high-volume ambulatory setting, serving as the primary interface between patients and providers.Key Responsibilities:Organize priorities and complete tasks efficientlyManage confidential patient informationSchedule patient...
-
Healthcare Administrative Coordinator
2 weeks ago
Danvers, Massachusetts, United States Complete Staffing Solutions Full timeJob OverviewPosition Type: Temporary with potential for permanent placementWork Schedule: Full-time, Monday to Friday, 9:00 AM - 5:30 PMPosition Summary: The Healthcare Administrative Coordinator III - Scheduler, under general supervision, delivers essential administrative assistance to healthcare professionals in a busy outpatient environment, serving as...
-
Medical Scheduler
6 days ago
Danvers, Massachusetts, United States Complete Staffing Inc Full timeJob Summary:The Patient Services Coordinator III – Scheduler will provide administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.Key Responsibilities:Organize priorities and complete tasks in a fast-paced environmentManage confidential patient...
-
Healthcare Administrative Coordinator
1 week ago
Danvers, Massachusetts, United States Complete Staffing Solutions Full timeJob OverviewPosition Type: Temporary with potential for permanent placementWork Schedule: Full Time, Monday to Friday, 9:00 AM - 5:30 PMRole Summary:The Healthcare Administrative Coordinator III - Scheduler operates under general supervision to deliver administrative assistance to healthcare professionals in a bustling outpatient environment. This role...
-
Customer Service Manager
6 days ago
Danvers, Massachusetts, United States McKinnon's Market & Super Butcher Shop Full timeThe Front-End Supervisor plays a vital role in the day-to-day operations of McKinnon's Market & Super Butcher Shop.Key Responsibilities:Customer Service Excellence: Provide exceptional customer service, ensuring a positive experience for all customers.Till and Safe Management: Accurately manage till and safe operations, maintaining a high level of accuracy...
-
Executive Chef
3 days ago
Danvers, Massachusetts, United States NexDine Full timeJob SummaryThe Sous Chef reports to the Executive Chef/Chef Manager. The Sous Chef is responsible for developing and executing culinary results to exceed customer expectations. Oversight and supervision of culinary and Front of House staff, all service, production, and presentation standards. The Sous Chef will apply culinary techniques to food preparation...
-
Healthcare Administrative Coordinator II
2 weeks ago
Danvers, Massachusetts, United States Mass General Brigham Full timeGENERAL SUMMARY/OVERVIEW STATEMENT:The Healthcare Administrative Coordinator II, operating under general oversight, delivers essential administrative assistance to healthcare professionals in a bustling outpatient environment, acting as the primary liaison between patients and providers. This role emphasizes the capacity to prioritize tasks, manage...
-
Environmental Service Aide I
1 week ago
Danvers, Massachusetts, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Environmental Service Aide I to join our team at Mass General Brigham. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and orderliness of assigned areas, including offices, laboratories, public areas, outpatient areas, and support areas.Key...
-
Front Desk Supervisor
2 weeks ago
Danvers, United States DoubleTree Boston North Shore Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. ResponsibilitiesQUALIFICATIONS:At least 2 to 3 years of...
-
Front Desk Representative
1 week ago
Danvers, United States Ophthalmic Consultants of Boston Full timeJob DescriptionJob DescriptionOphthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Danvers office- Monday through Friday...
-
Front Desk Representative
3 weeks ago
Danvers, United States Ophthalmic Consultants of Boston Full timeJob DescriptionJob DescriptionOphthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Danvers office- Monday through Friday...
-
Front Desk Representative
2 weeks ago
Danvers, United States Ophthalmic Consultants Of Boston Full timeOphthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Danvers office- Monday through Friday 8-4:30PM.Responsibilities: The role of a Front...
-
Front Desk Associate
3 months ago
Danvers, United States Best Fitness Full timeJob DescriptionJob DescriptionDescription:Are you ready to kickstart your career in the dynamic world of fitness and wellness? Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job – it's a thrilling opportunity to grow, develop, and thrive in an industry that's all...
-
Front-End Supervisor
2 weeks ago
Danvers, United States McKinnon's Market & Super Butcher Shop Full timeJob DescriptionJob DescriptionThe Front-End Supervisor plays a vital role in the day-to-day operations of McKinnon's.The Front End Supervisor will be responsible for, but not limited to:- Customer Service with a Smile- Till/Safe Balancing-Daily and Weekly Paperwork- Staff Management - scheduling and covering breaks.Experience a Plus.Job Posted by...
-
Danvers-Front Desk Agent
4 weeks ago
Danvers, United States Giri Hotel Management LLC Full timeDescriptionCalling all Customer Service Superstars! The Comfort Inn/Mainstay Danvers is now hiring for a Front Desk Agent Part Time. Must be detail oriented, able to work on own and in a team, and must have good communication skills. The salary is $16.00/hour Why Giri Hotels? Benefits to working at our hotel include: *Employee Discounts @ Hotels *Refer a...
-
FRONT OFFICE SUPERVISOR
2 months ago
Danvers, United States Residence Inn BostonDanvers Full timeJob DescriptionJob DescriptionAt the Residence Inn Boston Danvers by Marriott, it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off...
-
Front End- Cashier
2 weeks ago
Danvers, United States McKinnon's Market & Super Butcher Shop Full timeYou will play a part in holding a lasting impression for our customer's shopping experience by working closely with the Customer Service Department Manager and Assistant Store Manager(s) to ensure smooth operation of the Customer Service. Additionally you will work on the cash registers and will maintain attractive Customer Service displays and support...
-
Front End- Cashiers
7 days ago
Danvers, United States McKinnon's Market & Super Butcher Shop Full timeJob DescriptionJob DescriptionYou will play a part in holding a lasting impression for our customer's shopping experience by working closely with the Customer Service Department Manager and Assistant Store Manager(s) to ensure smooth operation of the Customer Service. Additionally you will work on the cash registers and will maintain attractive Customer...
-
Patient Services Coordinator
4 weeks ago
Danvers, United States Complete Staffing Inc Full timePatient Services Coordinator Title: Medical Scheduler Location: Danvers, MA Pay: $23- 26/hour DOE Hours: Full Time M-F 9:00AM-5:30PM General Summary: The Patient Services Coordinator III Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface...
-
Patient Services Coordinator
4 weeks ago
Danvers, United States Complete Staffing Inc Full timePatient Services Coordinator Title: Medical Scheduler Location: Danvers, MA Pay: $23- 26/hour DOE Hours: Full Time M-F 9:00AM-5:30PM General Summary: The Patient Services Coordinator III – Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface...
-
Patient Services Coordinator
2 weeks ago
Danvers, United States Complete Staffing Full timePatient Services Coordinator Title: Medical Scheduler Location: Danvers, MA Pay: $23- 26/hour DOE Hours: Full Time M-F 9:00AM-5:30PM General Summary: The Patient Services Coordinator III – Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary...
-
Patient Services Coordinator
1 week ago
Danvers, United States Complete Staffing Inc Full timePatient Services Coordinator Please make sure you read the following details carefully before making any applications. Title: Medical Scheduler Location: Danvers, MA Pay: $23- 26/hour DOE Hours: Full Time M-F 9:00AM-5:30PM General Summary: The Patient Services Coordinator III – Scheduler, under general supervision, provides administrative support to health...
-
Lil Kickers Weekend Front Desk Manager
2 months ago
Danvers, United States Lil' Kickers of DanversWilmington Full timeJob DescriptionJob DescriptionBenefits:Employee discountsSigning bonusWe OfferFree MembershipEmployee Discounts on programmingCompetitive WagesFlexible schedulingAdditional benefits and perks!Free court or field time when availableStrong career growth pathCompany Overview:Our business provides recreational services for children as young as 18 months to 12...
-
Lil' Kickers Weekend Front Desk Manager
4 weeks ago
Danvers, United States Lil Kickers Full timeBenefits: Employee discounts Signing bonus We Offer Free Membership Employee Discounts on programming Competitive Wages Flexible scheduling Additional benefits and perks! Free court or field time when available Strong career growth path Company Overview: Our business provides recreational services for children as young as 18 months to 12 years old. We do...
-
Sales Associate
4 weeks ago
Danvers, United States Orangetheory - Franchise #0287 Full timeBenefits: Flexible schedule Free uniforms Training & development Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to...
-
Engineer
1 month ago
Danvers, United States Candlewood Boston-Danvers Full timeJob Summary: Informacin disponible en espaol a continuacin. The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible...
-
Retail Supervisor Full Time
2 months ago
Danvers, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Customer Experience Coordinator
2 weeks ago
Danvers, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...