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Lil Kickers Weekend Front Desk Manager

3 months ago

Danvers, United States Lil' Kickers of DanversWilmington Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Signing bonus

We Offer
  • Free Membership
  • Employee Discounts on programming
  • Competitive Wages
  • Flexible scheduling
  • Additional benefits and perks
  • Free court or field time when available
  • Strong career growth path


Company Overview:
Our business provides recreational services for children as young as 18 months to 12 years old. We do this through a variety of activities and programming through clinics, leagues, camps, and events.

Job Summary:
This position is unique because hosts are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.

Duties & Responsibilities:
  • Greet families as they arrive for class, assisting them with any questions they may have
  • Professional telecommunications etiquette when on the phone and sending emails
  • Assisting with sales of programming and customer memberships
  • Troubleshooting customer questions and inquiries regarding their program of interest
  • Understanding and proper use of our Point of Sales and scheduling systems (DaySmart and Acuity)
  • General facility upkeep and minor maintenance
  • Performing proper cash handling and credit/debit transactions
  • Assisting with field set up and take down
  • Assisting with staff scheduling when needed


Qualifications:
  • Minimum of one-year customer service experience
  • Undergo a background check
  • Authorized to work in the United States


Preferred Skills:
  • Team player and strives to be as proactive as possible
  • Detailed-oriented and able to multitask and manage time effectively
  • Ability to build rapport with all customers & families who come into our facility