Point-of-Sale Systems Implementation Consultant

2 weeks ago


Elizabeth, New Jersey, United States Kinettix Full time

Job Overview:
As a 1099 Independent Contractor, you will engage in a contract role with a minimum duration of 6 months, potentially extending to 1 year. This position requires business hours availability and entails significant travel (approximately 80%) across various locations.

Position Summary:
In your capacity as a Point-of-Sale Systems Implementation Consultant, you will be integral to the deployment and ongoing support of IT systems within restaurant environments. Your responsibilities will include the assessment and testing of innovative technologies, managing vendor relationships related to point-of-sale systems, and providing thorough documentation and training for end-users.

Key Responsibilities:
- Oversee the daily operations of the point-of-sale system, ensuring optimal functionality and user experience.
- Evaluate and implement system updates and patches to improve operational efficiency.
- Utilize existing technology resources to enhance system performance.
- Maintain effective communication with support partners to resolve technical issues and provide assistance to end-users.
- Document technical processes, configurations, and troubleshooting methods.
- Collaborate with various teams to execute IT projects and assist with helpdesk functions as required.
- Ensure adherence to IT security protocols and procedures.

Qualifications:
- Extensive knowledge of point-of-sale systems, including multi-revenue center operations, reporting, and analytics.
- Proven experience in system implementation and direct support roles (minimum of 5 years).
- Strong analytical and problem-solving abilities.
- Familiarity with SQL and JSON for data integration and analysis.
- Basic understanding of networking concepts, including TCP/IP and VLANs.
- Experience in helpdesk support, assisting non-technical users.
- Exceptional organizational skills, capable of managing multiple projects and deadlines effectively.
- Excellent communication and interpersonal skills, with a collaborative approach to teamwork.
- Willingness to travel extensively across the United States and Canada.

Essential Skills:
- Technical Support
- Data Analysis
- Documentation
- Networking
- Customer Experience
- Operational Efficiency
- Training and Management



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