Customer Service Representative

3 weeks ago


Franklin, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time
Deliver Exceptional Client Experiences

At Northwestern Mutual, we're committed to providing personalized service to our clients. As a Customer Service Representative, you'll play a critical role in delivering remarkable experiences that exceed our clients' expectations.

Key Responsibilities:
  • Answer client inquiries and provide servicing options in a call center environment
  • Resolve routine problems by following defined standard processes and evaluating solutions
  • Take ownership of client experiences to make a positive impact
  • Handle phone and transactional responsibilities while maintaining confidentiality and privacy standards
  • Foster professional relationships with clients to enhance brand loyalty

Requirements:
  • Associates degree in business or related field or equivalent combination of education and experience
  • Previous customer service experience preferred
  • Effective written and verbal communication skills
  • Ability to multi-task and handle high volumes of calls/case loads with accuracy
  • Organization skills with the ability to prioritize tasks

Grow Your Career with Northwestern Mutual

We're a best-in-class company that puts our clients' interests at the center of all we do. If you're passionate about delivering exceptional client experiences, we encourage you to apply.

  • Franklin, Wisconsin, United States Packaging Corporation of America Full time

    Customer Service RepresentativeAt Packaging Corporation of America, we're seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, responding to inquiries, and resolving issues in a timely and professional manner.Key...


  • Franklin, Wisconsin, United States Packaging Corporation of America Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any...


  • Franklin, Wisconsin, United States Packaging Corporation of America Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues...


  • Franklin, Wisconsin, United States Kwik Trip Full time

    Customer Service RepresentativeAt Kwik Trip, we're seeking energetic and outgoing individuals to join our team as Customer Service Representatives. As a key member of our Food/Guest Service team, you'll provide exceptional customer service and create a welcoming environment for our guests.Responsibilities:Provide excellent customer service and resolve guest...


  • Franklin, Wisconsin, United States Custom Fabricating & Supplies Full time

    Job DescriptionThe Customer Service Representative plays a critical role in ensuring seamless interactions with clients and prospects. This position involves collaborating with various departments to satisfy customer expectations, including providing quotes, processing customer orders, and communicating with customers.This role is also responsible for...


  • Franklin, Wisconsin, United States Innovative Health and Fitness Full time

    Welcome to Innovative Health and Fitness, where we're passionate about helping others achieve their wellness goals. As a Customer Service Representative, you'll be the first point of contact for our members, providing exceptional service and ensuring a positive experience for everyone who walks through our doors.Responsibilities:Answer phone calls and...


  • Franklin, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time

    Join Northwestern Mutual as a Customer Service Representative and be part of a team that delivers exceptional client experiences. As a key member of our customer service team, you will be responsible for providing personalized support to our clients, answering their questions, and helping them with their products or services. Key Responsibilities: Deliver a...


  • Franklin, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time

    Transform Your Career with Northwestern MutualAt Northwestern Mutual, we're dedicated to delivering exceptional client experiences. As a Customer Service Representative, you'll play a vital role in shaping the future of our company. About the RoleThis is a Hybrid role for Franklin, WI, offering a unique blend of on-site and remote work. You'll spend 3 days...


  • Franklin, Wisconsin, United States Walgreens Full time

    Customer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include:Registering sales on assigned cash registers and providing customers with courteous, fair, friendly, and efficient checkout service. Recommending items...


  • Franklin, Wisconsin, United States Tandym Group Full time

    Customer Service Representative OpportunityA leading services organization in Wisconsin is seeking a highly skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients.Key Responsibilities:Provide accurate and timely pricing and delivery...


  • Franklin, Wisconsin, United States Kwik Trip Full time

    Already a Kwik Trip Coworker?Location: Kwik Trip 857Minimum Starting Pay: $16.00Shift: VariableFood/Guest Service coworkers:Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art...


  • Franklin, Wisconsin, United States Tandym Group Full time

    A service organization in Wisconsin is seeking a talented Customer Service Representative to join their staff. Key Responsibilities:The Customer Service Representative will: Furnish pricing and delivery information.Verify customer information and establish new customer accounts.Process and verify the accuracy of orders, forms, and requests.Communicate and...


  • Franklin, Wisconsin, United States Menards Full time

    Job Summary: As a Cashier at Menards, you will be responsible for processing checkout and return transactions, monitoring and maintaining the Self-Checkout area, and providing customers with product knowledge to identify selling opportunities. Key Responsibilities:Process Checkout and/or Return transactionsMonitor and maintain the Self-Checkout...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Unlock Your Potential as a Financial Services RepresentativeAt Northwestern Mutual, we're committed to helping our clients achieve their financial goals. As a Financial Services Representative, you'll play a critical role in delivering exceptional customer experiences and providing personalized solutions to meet their needs.Key Responsibilities:Deliver...


  • Franklin, Wisconsin, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to creating a welcoming experience for every guest. As a Guest Advocate, you'll play a key role in making that happen.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests in a friendly and genuine wayProvide assistance with self-checkout and answer...


  • Franklin, Wisconsin, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized Dispatch and Customer Service Representative to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key...


  • Franklin, Wisconsin, United States Ozinga Full time

    Job Summary:We are seeking a skilled Dispatch & Customer Service Representative to join our team at Ozinga. This role is responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations.Key Responsibilities:Receiving customer orders and effectively communicating with customers to...


  • Franklin, Wisconsin, United States Tires Plus Full time

    Key Responsibilities: Perform routine vehicle maintenance tasks, including oil changes, tire rotations, and fluid checks. Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner. Assess customer needs and recommend products and services to meet those needs. Ensure thorough and timely...


  • Franklin, Wisconsin, United States James Bild - State Farm Agent Full time

    Job OpportunityJob OpportunityROLE SUMMARY:James Bild - State Farm Agent is seeking a skilled Producer to leverage their knowledge of insurance products and industry trends to build long-lasting customer relationships. As our Insurance Account Representative, you will communicate directly with clients, identify their needs, and market products or services...


  • Franklin, Wisconsin, United States James Bild - State Farm Agent Full time

    Account ManagerAs a vital member of our State Farm Agent team, you will play a key role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by...