Customer Service Associate

4 weeks ago


Franklin, Wisconsin, United States Tandym Group Full time
Customer Service Representative Opportunity

A leading services organization in Wisconsin is seeking a highly skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients.

Key Responsibilities:
  • Provide accurate and timely pricing and delivery information to customers
  • Verify customer information and set up new customer accounts
  • Process and verify the accuracy of orders, forms, and requests
  • Communicate and coordinate with internal departments to resolve customer inquiries
  • Maintain customer records and update account information
  • Participate in ongoing product training to stay up-to-date on company offerings
  • Perform other duties as needed to support the team
Requirements:
  • 1+ year of customer service experience
  • High School Diploma or equivalent
  • Strong computer skills and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Desired Skills:
  • Associate's or Bachelor's degree in a related field


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