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Patient Service Representative III
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Patient Service Representative III
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Patient Service Representative III
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Patient Service Representative III
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Patient Service Representative III
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative III to join our team at Northern Light Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.
Key Responsibilities- Provide excellent patient care and communication, ensuring a positive experience for all patients and families.
- Verify and update patient demographic and insurance information, ensuring accuracy and compliance with regulatory requirements.
- Schedule patient appointments, tests, and procedures, coordinating with healthcare providers and staff as needed.
- Process insurance referrals, prior authorizations, and billing, ensuring timely and accurate reimbursement.
- Manage patient charts, documents, and records, maintaining confidentiality and security.
- Assist with patient complaints, concerns, and issues, providing empathetic and professional support.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
- Participate in quality improvement initiatives, contributing to the development and implementation of process improvements.
- Stay up-to-date with regulatory requirements, industry developments, and best practices in patient care and administrative support.
- High School Diploma or equivalent required.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong attention to detail, accuracy, and organizational skills.
- Proficiency in electronic medical records, scheduling software, and other healthcare technology systems.
- Ability to maintain confidentiality and handle sensitive patient information.
- Flexibility to work varying shifts, including evenings and weekends, as needed.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A commitment to excellence in patient care and service.