Patient Service Representative
20 hours ago
Axia Women's Health is a leading women's healthcare provider with a mission to deliver exceptional care and create a more caring, connected, and progressive community.
Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, scheduling appointments, and performing various administrative tasks.
Key Responsibilities- Provide prompt and professional customer service via phone and in-person interactions
- Schedule appointments for OB and GYN patients
- Collect and record copays as required
- Perform registration functions for new and existing patients
- Explain financial requirements to patients
- Adhere to infection control and safety guidelines
- Maintain confidentiality regarding patient information
- High School Diploma or equivalent required
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Reliable transportation and ability to travel to multiple locations
- Flexibility to adapt to changing priorities and business needs
- Full-time benefits eligibility starting the first of the month after hire
- 401(k) matching contribution with no vesting period
- Generous PTO offering with additional time off for volunteering
- Choice of multiple medical insurance plans
- Access to Axia providers at little to no cost
- Axia-paid life insurance and short-term and long-term disability
Axia Women's Health is an equal opportunity employer and welcomes individuals from diverse backgrounds. We are committed to creating a community where our colleagues and patients feel empowered to be their authentic selves.
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