Patient Service Representative

20 hours ago


East Brunswick, New Jersey, United States Axia Women's Health Full time
About Axia Women's Health

Axia Women's Health is a leading women's healthcare provider with a mission to deliver exceptional care and create a more caring, connected, and progressive community.

Job Summary

We are seeking a highly skilled Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, scheduling appointments, and performing various administrative tasks.

Key Responsibilities
  • Provide prompt and professional customer service via phone and in-person interactions
  • Schedule appointments for OB and GYN patients
  • Collect and record copays as required
  • Perform registration functions for new and existing patients
  • Explain financial requirements to patients
  • Adhere to infection control and safety guidelines
  • Maintain confidentiality regarding patient information
Requirements
  • High School Diploma or equivalent required
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Reliable transportation and ability to travel to multiple locations
  • Flexibility to adapt to changing priorities and business needs
Benefits
  • Full-time benefits eligibility starting the first of the month after hire
  • 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans
  • Access to Axia providers at little to no cost
  • Axia-paid life insurance and short-term and long-term disability
About Us

Axia Women's Health is an equal opportunity employer and welcomes individuals from diverse backgrounds. We are committed to creating a community where our colleagues and patients feel empowered to be their authentic selves.



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