Customer Service Representative

6 days ago


East Brunswick, New Jersey, United States Harbor Freight Tools Full time


Position Overview:
A Customer Service Representative (part-time) is an essential part of a dynamic team, equipped and empowered to excel in their role.

You will understand the significance of your contributions and take pride in your responsibilities. The expected compensation for this role is $17.25 per hour, varying by location, expertise, education, and experience.

Team members (and their families) can access a limited range of medical, dental, vision, basic life insurance, and short-term disability benefits.

Eligible team members can enroll in the company’s 401k plan.

Team members can accumulate paid time off up to 152 hours annually (including PTO, floating holidays, and paid holidays).

Paid sick leave is available up to 64 hours per year unless otherwise mandated by law.
Flexible scheduling is provided during operational hours of 6am-10pm.

Why You Will Appreciate Working Here:
- People-Centric Culture
- Paid Time Off
- Employee Discounts
- Medical/Dental/Vision Insurance for all team members
- Company-Matched 401(K)

Closed on major holidays, including Thanksgiving, Christmas, and Easter. Enjoy stable employment with a growing organization and a clear pathway to advancement with full-time opportunities.

Key Responsibilities:
- Deliver an exceptional experience for our customers.
- Process various sales transactions efficiently.
- Motivate customers to engage in company initiatives.
- Ensure a safe, clean, and organized retail environment.
- Perform additional tasks as assigned.

Qualifications:
- Must be at least 18 years of age.
- Strong communication skills with customers and team members.
- Availability to work evenings, weekends, and holidays as required. Adherence to attendance policies is essential.
- Physical capability to lift, bend, kneel, climb, crawl, and/or twist, as well as safely ascend/descend a ladder.
- Ability to intermittently lift, push, and/or pull up to 50 pounds, and remain on your feet for the duration of the shift.

About Harbor Freight Tools:
We are a well-established, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up.

With over 1,500 locations across 48 states, we are continuously expanding.

We offer our customers an extensive selection of over 7,000 tools and accessories, ranging from hand tools and generators to air and power tools, as well as shop equipment and automotive tools.

Our mission is to provide customers with the right tool for every job at the right price, consistently delivering quality and value.



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