Enterprise IT Support Specialist

1 week ago


Clearfield, Pennsylvania, United States Prequel Solutions Full time

About Prequel Solutions

Prequel Solutions is a leading provider of IT services in Clearfield, PA. As a PC Technician, you will play a crucial role in supporting our internal users with hardware and software issues.

Job Overview

The successful candidate will provide Tier 2 support for the installation and troubleshooting of PC hardware and software. This includes assisting internal users with technical issues and providing guidance on how to resolve problems.

Key Responsibilities

  • Assist internal users with PC support and troubleshooting
  • Provide Tier 2 support for hardware and software installation and troubleshooting service

Requirements

To be considered for this role, you will need:

Qualifications

  • 2+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
  • 2+ years experience installing and supporting laptops/docking stations.
  • 2+ years experience installing and supporting multifunction print devices

Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, Prequel Solutions offers a range of benefits, including health insurance, retirement plan, and paid time off.



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