Enterprise Technology Deployment Professional

1 week ago


Clearfield, Pennsylvania, United States V Group Inc. Full time

V Group Inc. is currently seeking an Enterprise Technology Deployment Professional to join our team.

About the Job

This is a challenging role that requires a strong background in enterprise LAN/WAN environments, with experience installing and supporting laptops, docking stations, and multifunction print devices.

The successful candidate will be responsible for installing computer system hardware, software, and related peripherals, as well as providing direct support for workstation requests and issues.

We offer a competitive salary range of $90,000 - $120,000 per year, depending on experience.

Key Responsibilities:

  • Install computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals.
  • Install and configure PC hardware and peripherals to meet user requirements.
  • Troubleshoot Cisco VPN routers and provide direct support for workstation requests and issues.
  • Provide PC-related support to end users via in-person, telephone, and email.
  • Process requests for enterprise user accounts and monitor workstations for compliance.
  • Create and update Remedy tickets and ensure mobile devices and adapters are kept current with latest patches, drivers, firmware, and software updates.
  • Masters the troubleshooting procedures and support requirements for garage diagnostic software and adapters.
  • Support for telecommunication equipment and services, including wiring, analog lines, VoIP sets, audio and video conference equipment, smartboards, web conferencing, and unified communications (i.e. Microsoft Teams).

Requirements:

  • Valid Driver's License.
  • Ability and flexibility to travel to areas outside of the designated region to attend trainings, meetings, or assist other districts when required.
  • 2+ years' experience installing, configuring, and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
  • 2+ years' experience installing and supporting laptops/docking stations.
  • 2+ years' experience installing and supporting multifunction print devices.
  • 2+ years' experience with Remedy or similar ticketing system.
  • 2+ years' experience with premise cabling (installing Cat5e/6 cable and terminations).
  • Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.


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