IT Team Lead

2 days ago

Atlanta, Georgia, United States Sunrise System Inc Full time
Job Title: IT Apps Team Lead/ Manager

Location: Atlanta, GA (Hybrid)

Duration: 09 months of Contract

The IT Apps Team Lead/ Manager will oversee the Custom Application Operations Team, responsible for supporting all in-house custom-built applications developed in Microsoft.Net Technologies. This position will manage a team of 8-12 members.

Job Summary:

Under limited supervision, ensure the Client applications operate effectively and efficiently. The successful candidate will be responsible for managing, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the agency's applications, emphasizing activities and task prioritization.

Key Responsibilities:
  • Manage the Custom Application Operations Team, which supports all in-house custom applications (40+) developed in.NET technologies.
  • Manage a team of 8-12 software engineers (tier 2) and support specialists (tier 1) responsible for the support of Client applications.
  • Ensure the Client applications operate effectively and efficiently.
  • Manage staff work log and assignments.
Requirements:
  • Bachelor's degree in Computer Science and Information Technology or a related field.
  • Technical certifications preferred.
  • Five (5+) years of experience as a Technical lead.NET developer.
  • Five (5+) years of experience in an IT management role, IT Supervisor role, IT technical lead role.
  • Two (2+) years of experience in a Project management role.
Preferred Qualifications:
  • Five (5+) years of experience managing, supervising or leading a support team.
  • Seven (7+) years of experience as a Technical lead.NET developer, IT technical lead role.
  • Experience working with customer support, developers, architect, other team leads, project management, and customers, internal and external.
  • Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COST) products.
  • Developed applications in.NET technologies with Kendo UI Telerik,, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS.
  • Experience with ServiceNow ITSM.
  • Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM).
  • Ability to resolve issues and exhibit strong initiative.
  • Excellent planning, training, and follow-up skills and analytical abilities.
  • Strong problem-solving and analytical abilities.

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