Retail Operations Specialist
2 months ago
Job Overview
Why Choose Guitar Center? Here are some of the benefits:
For our employees who are passionate about music, we provide a unique opportunity for gig leave—take time off to share your musical talents with the world and return to your position after your performance. Guitar Center offers comprehensive benefits and perks, including Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION SUMMARY:
Guitar Center represents a realm of creativity and music by encouraging team members to discover their unique sound. Our mission is to cultivate and support lifelong musicians and make a positive impact by allowing both musicians and non-musicians to experience the joy of music creation. We are committed to fostering inclusive environments that prioritize our customers while fulfilling our mission.
As an Operations Specialist, you will oversee the shipping and receiving of inventory, manage daily operations, and ensure that products are displayed effectively to enhance the customer experience in our retail locations.
A few key traits that contribute to the success of our Operations Specialists include:
Teamwork: Ability to foster collaboration and cooperation while working in a group, striving for solutions that benefit all parties involved. A strong team player who builds positive working relationships. Customer Orientation: Knowledge of customer service principles, capable of delivering an exceptional customer experience. Able to connect with customers in a genuine and meaningful manner. Approachable, knowledgeable, passionate, and dedicated to assisting customers. Proactivity: Ability to identify opportunities and challenges, taking initiative to address them. Quick learner who takes positive action without needing direction. Eager to understand the broader business. Organizational Abilities: Skilled in managing time, energy, and resources to prioritize tasks, stay focused, and achieve objectives. Capable of multitasking and paying close attention to detail in a fast-paced environment. Diligent in completing tasks thoroughly and on time while adhering to protocols and guidelines. Technical Proficiency: Competent in navigating and learning new technologies and retail systems, equipment, and software necessary for effective communication, customer service, and business operations.As an Operations Specialist, your responsibilities will include:
Managing inventory control tasks Overseeing the shipping and receiving of equipment and other items Conducting cycle counts of inventory (preparation and execution) Stocking and merchandising according to a planogram Printing and placing signage and price tags (POP) Handling cash transactions Monitoring shrinkage and implementing control measures Performing additional duties as assignedGuitar Center is an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
Qualifications:
Basic knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Ability to work in a loud environment for extended periods Availability to work weekends, holidays, and evenings Capacity to lift up to 40 lbs-
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