Technical Field Solutions Expert

4 days ago


Acworth, Georgia, United States GRAPHIC TECHNOLOGY Full time
Job Overview

We are seeking a skilled Technical Field Solutions Expert to join our team at GRAPHIC TECHNOLOGY.

This is a full-time position that requires frequent travel throughout the Southeast US.

Key Responsibilities
  • Install, repair, and maintain wide format and specialty printers at customer locations.
  • Provide technical support and training to customers on printer operation and maintenance.
  • Evaluate printer issues and diagnose problems to ensure prompt repairs.
  • Drive a truck and trailer to transport and deliver equipment as needed.
  • Record maintenance and repair work performed on equipment.
  • Estimate repair costs and advise customers on whether printer repair or replacement is more cost-effective.
  • Maintain stocks of parts used in installation, maintenance, and repair of printing equipment.
  • Ongoing monitoring of printer performance to identify potential issues before they become major problems.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Excellent communication and problem-solving skills.
  • Prior experience with troubleshooting and repair of complex equipment.
  • Familiarity with electrical circuits and testing procedures.
  • Ability to lift and move heavy equipment as needed.

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience.

GTS is an equal opportunity employer and welcomes applications from diverse candidates. All positions require a 90-day probationary period.



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