Regional Manager

3 weeks ago


Jersey City, New Jersey, United States Imperial Cleaning Company Full time
Job Title: Regional Manager

Imperial Cleaning Company is seeking a highly skilled Regional Manager to join our team. As a key member of our management team, you will be responsible for leading our commercial cleaning operations and ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Develop and maintain strong relationships with our clients to understand their needs and expectations.
  • Conduct regular site inspections to ensure compliance with company standards and service level agreements.
  • Identify and resolve any issues or deficiencies in a timely manner.
  • Manage employee compliance with company policies and procedures.
  • Identify opportunities for growth and cross-sell new services to our clients.
  • Monitor and control overtime within the assigned region.
  • Be available for emergency situations and respond promptly to customer complaints.
Requirements:
  • Proven track record of success in managing and leading teams in the commercial cleaning industry.
  • Strong communication and problem-solving skills.
  • Ability to handle multiple projects simultaneously and prioritize tasks effectively.
  • Customer-focused with a can-do approach to problem-solving.
  • Working knowledge of administrative and clerical procedures, as well as relevant software applications.
About Us:

Imperial Cleaning Company is a leading provider of commercial cleaning services with a strong commitment to customer satisfaction and employee development. We offer a competitive compensation package and a range of benefits to support our staff in their careers.



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