Front Desk Agent

2 weeks ago


South Lake Tahoe, California, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, handling reservations, and managing the front desk operations.

Key Responsibilities
  • Register guests, handle check-ins and check-outs, and manage room assignments
  • Answer guest inquiries, handle requests, and provide information about hotel services and facilities
  • Operate the front desk computer system, manage reservations, and maintain accurate records
  • Provide excellent customer service, respond to guest complaints, and resolve issues promptly
  • Maintain a clean and organized front desk area, and adhere to hotel standards and policies
Requirements
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills, with a positive and upbeat personality
  • Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment
  • Basic arithmetic skills, and ability to understand financial information and data
Working Conditions

This role requires standing for long periods, working in a fast-paced environment, and interacting with guests and colleagues in a professional manner. The ability to work a varied schedule, including evenings, nights, weekends, and holidays, is required.


  • Front Desk Agent

    3 weeks ago


    South Lake Tahoe, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and...


  • South Lake Tahoe, California, United States Davidson Hospitality Group Full time

    Key Responsibilities:As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This includes greeting and welcoming guests, efficiently handling room assignments, and responding to guest inquiries in a prompt and professional...


  • South Lake Tahoe, California, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupAs a key member of our front desk team, you will be responsible for delivering exceptional guest experiences. Your warm and welcoming attitude will set the tone for a memorable stay.Key Responsibilities:Efficiently manage check-in and check-out procedures, ensuring accuracy and attention to detail.Provide...


  • South Lake Tahoe, California, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Coachman Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesRegister guests and handle room...

  • Front Desk Agent

    3 weeks ago


    South Lake Tahoe, California, United States The Landing at Lake Tahoe Full time

    Job SummaryAs a Front Desk Agent at The Landing at Lake Tahoe, you will be responsible for providing exceptional guest service, ensuring a seamless stay experience for our discerning travelers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge...

  • Front Desk Associate

    4 weeks ago


    South Lake Tahoe, California, United States Vail Resorts Full time

    Job Summary:The Front Desk Agent is the face of the hotel, providing exceptional customer service to guests. This role is ideal for those new to hospitality, offering opportunities for growth and upward mobility.Key Responsibilities:Check guests in and outAnswer phones and handle customer inquiriesResolve discrepancies with guest billsPerform other duties as...

  • Front Desk Associate

    4 weeks ago


    South Lake Tahoe, California, United States The Forest Suites Resort Full time

    About UsThe Forest Suites Resort is a part of Pyramid Global Hospitality, a company that values its employees and fosters a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive...


  • South Lake Tahoe, California, United States Vail Resorts Full time

    Job Summary:As a Front Desk Agent at Vail Resorts, you will be the face of the hotel, providing exceptional customer service and ensuring a memorable stay for our guests.This is an excellent opportunity for individuals new to hospitality to start their career with huge potential for upward mobility.Key Responsibilities:Work face-to-face with customers to...


  • Shaver Lake, California, United States Serenite Hospitality Full time

    Job SummaryWe are seeking a highly skilled Front Desk Lead to oversee the daily operations of our front desk, ensuring exceptional customer service and managing a team of front desk agents.Key ResponsibilitiesOversee the daily operations of the front desk, ensuring a high level of customer service is provided to all guestsManage a team of front desk agents,...


  • Lake Forest, California, United States Homewood Suites & Hampton Irvine Full time

    Front Desk Agent RoleWe are seeking a skilled and customer-focused Front Desk Agent to provide exceptional service to our guests at Homewood/Hampton Inn Irvine Spectrum. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a seamless and comfortable stay.Key Responsibilities:Guest Check-In/Check-Out: Efficiently handle guest...


  • South Lake Tahoe, California, United States Pyramid Global Hospitality Full time

    About Us:Pyramid Global Hospitality is a leading hospitality company that operates a portfolio of award-winning, premium-brand hotels in vibrant cities. We're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing.As a Front Desk Staff Assistant, you'll play a key role in delivering exceptional guest...


  • Lake Forest, California, United States Homewood Suites & Hampton Irvine Full time

    Front Desk Agent Job DescriptionAt Homewood/Hampton Inn Irvine Spectrum, we are seeking a skilled and customer-focused Front Desk Agent to provide exceptional service to our guests.Key Responsibilities:Guest Check-In/Check-Out: Efficiently handle guest check-ins and check-outs, ensuring that all procedures are followed according to Hilton standards. Verify...

  • Front Desk Supervisor

    4 weeks ago


    Tahoe Vista, California, United States Grand Pacific Resorts Full time

    Job Title: Front Desk SupervisorGrand Pacific Resorts is seeking a highly motivated and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Supervise and...


  • Lake Forest, California, United States Homewood Suites & Hampton Irvine Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites & Hampton Irvine. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Check-In/Check-Out: Efficiently handle...


  • Lake Arrowhead, California, United States Lake Arrowhead Resort Full time

    About UsLake Arrowhead Resort and Spa is a leading hospitality provider that values its employees and strives to create a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of...


  • Blue Lake, California, United States Blue Lake Casino Full time

    Job OverviewBlue Lake Casino & Hotel is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our hotel operations, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.Key ResponsibilitiesRegister arriving guests and settle guest accounts with...

  • Front Desk Associate

    3 weeks ago


    Tahoe Vista, California, United States EDGELAKE BEACH TIMESHARE HOME OWNER Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at our lake front Homeowners Association, Timeshare Property.Key ResponsibilitiesProvide exceptional customer service to guests and ownersManage reservations, rentals, and check-in/check-out proceduresOffer concierge services to enhance...


  • Lake Forest, California, United States Homewood Suites & Hampton Irvine Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to lead our front desk team at Homewood Suites & Hampton Irvine. The ideal candidate will possess excellent leadership and communication skills, with a proven track record of delivering exceptional customer service.Key ResponsibilitiesSupervision of Staff: Lead, mentor, and...


  • Lake Arrowhead, California, United States Lake Arrowhead Resort Full time

    About UsLake Arrowhead Resort and Spa is a premier destination for outdoor enthusiasts and those seeking a tranquil retreat. Our commitment to creating exceptional guest experiences is reflected in our dedication to providing a supportive and inclusive work environment that fosters growth, development, and wellbeing.Job SummaryWe are seeking a highly skilled...


  • South Lake Tahoe, California, United States Margaritaville Resort Lake Tahoe Full time

    About UsMargaritaville Resort Lake Tahoe is a premier resort destination nestled in the stunning natural beauty of Lake Tahoe. We're a dynamic team dedicated to providing exceptional service and creating unforgettable experiences for our guests.Job SummaryWe're seeking a highly motivated and detail-oriented Reservations Agent to join our team. As a...