Front Desk Agent

3 weeks ago


South Lake Tahoe, California, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and local attractions.
  • Handle guest inquiries and resolve any issues in a professional and courteous manner.
  • Work effectively with other departments to ensure seamless guest service.
  • Perform various administrative tasks, such as answering phones, handling mail and messages, and maintaining accurate records.
Requirements
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Previous experience in a hotel or related field is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic arithmetic skills and ability to handle cash and make change.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.


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