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Senior Administrative Coordinator
2 months ago
Position Overview:
Orlando Health Medical Group is a leading physician network dedicated to delivering exceptional healthcare services to patients throughout the southeastern United States. With a robust portfolio of over 200 practices and 1,200 healthcare professionals, our group excels in more than 55 medical specialties, including but not limited to cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant, and critical care.
Our organization also encompasses over 30 pediatric subspecialties, women's health, primary care, and the largest hospitalist program in Florida.
As part of the Orlando Health system, we provide a comprehensive range of services, including award-winning hospitals, emergency rooms, specialty institutes, urgent care centers, primary care practices, and outpatient facilities that extend across Florida.
With a dedicated team of over 27,000 professionals, we uphold a century-long legacy of delivering compassionate and professional care to the communities we serve.
Orlando Health is committed to offering benefits that exceed expectations, including career-enhancing educational programs and wellness services designed to support you and your family at every life stage.
We initiate your benefits from day one and strive to provide flexibility, allowing you to engage in your personal interests.
Orlando Health Is Your Best Place to Work is not merely a statement; it is our commitment to you.
The Senior Administrative Coordinator is responsible for executing routine computerized scheduling and administrative tasks within a medical office environment, operating under the guidance of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or the Practice Site Supervisor.
Key Responsibilities:
Essential Duties
Adhere to and ensure compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
Effectively manage multiple tasks simultaneously, including answering phone calls, taking messages, and organizing lab reports and medical records in accordance with practice protocols.
Handle charge entry and cash transactions.
Serve as a liaison among physicians, patients, and insurance providers, including obtaining necessary referrals and authorizations.
Maintain regular and punctual attendance in alignment with Orlando Health policies, ADA, FMLA, and other applicable standards.
Additional Responsibilities
Engage in Quality Assurance and Quality Indicator initiatives as assigned.
Demonstrate awareness of legal considerations, patient rights, and adherence to regulatory and accrediting agency standards. Practice efficient resource management.
Maintain a clean, safe, and organized office environment.
Assist the office billing service as needed.
