Guest Services Representative

3 days ago


New York, New York, United States Le Meridien Central Park Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Le Meridien Central Park. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.

Key Responsibilities
  • Guest Service: Greet and welcome guests, respond to inquiries, and resolve any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk, handle check-ins and check-outs, and maintain accurate records.
  • Communication: Effectively communicate with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with other departments to ensure a smooth and efficient guest experience.
Requirements
  • Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience: Previous experience in a hotel or hospitality setting, preferably in a front desk or guest services role.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a strong commitment to providing exceptional guest service.
  • Physical Demands: Ability to stand for long periods, lift up to 20 pounds, and move around the hotel as needed.
What We Offer

As a Guest Services Representative at Le Meridien Central Park, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • New York, New York, United States Qonten Full time

    Guest Services RepresentativeAs a vital member of our team, the Guest Services Representative will play a key role in ensuring a welcoming atmosphere for all visitors. This position involves:Addressing guest inquiries and resolving issues through thorough investigation and effective negotiation.Assisting guests during their arrival and departure, while...


  • New York, New York, United States Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and enthusiastic Guest Experience Specialist to join our team. As a vital part of our operations, you will be the first point of contact for clients, guests, vendors, tourists, and tenants entering our prestigious building. In this role, you will create a welcoming and memorable experience for every individual...


  • New York, New York, United States Essex Hotel Management Full time

    Job Summary:Essex Hotel Management is seeking a highly motivated and customer-focused Guest Services Representative to join our team at the Hampton Inn & Suites in Lake Placid, NY. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...


  • New York, New York, United States Embassy Suites by Hilton Newark Wilmington South Full time

    Customer-Centric Guest Services RepresentativeWe are looking for a committed and service-oriented individual to become a part of our team as a Guest Services Representative. As the initial point of contact for visitors, you will be instrumental in ensuring a delightful experience for all guests who enter our establishment.Primary Responsibilities:Maintain...


  • New York, New York, United States ModernHaus SoHo Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at ModernHaus SoHo. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-In and Check-Out:...


  • New York, New York, United States ModernHaus SoHo Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at ModernHaus SoHo. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-In and Check-Out:...


  • New York, New York, United States Embassy Suites by Hilton Newark Wilmington South Full time

    Customer-Centric Front Desk RepresentativeWe are looking for a committed and service-oriented individual to take on the role of Front Desk Representative. As the initial point of contact for visitors, you will be instrumental in creating a welcoming atmosphere and ensuring a memorable stay for all guests.Primary Responsibilities:Maintain and verify the...


  • New York, New York, United States Westgate Resorts & Spa Full time

    Position OverviewAs a Guest Services Representative, you will be the first point of contact for our esteemed guests, ensuring a welcoming and pleasant experience from the moment they arrive.Key ResponsibilitiesWelcoming Guests: Provide a warm and friendly greeting to all guests upon arrival.Room Assignments: Efficiently allocate accommodations to guests...


  • New York, New York, United States Qonten Full time

    Guest Services RepresentativeAs a key member of our team, you will play a vital role in ensuring a memorable experience for our guests. Your responsibilities will include:Welcoming guests with a warm and friendly demeanor, while adhering to check-in protocols.Processing payments and accurately updating guest accounts.Addressing guest inquiries and providing...


  • New York, New York, United States Westgate Resorts & Spa Full time

    Position OverviewAs a Guest Services Representative, you will be the first point of contact for our esteemed guests. Your role is crucial in ensuring a welcoming atmosphere and providing exceptional service.Key ResponsibilitiesWelcome Guests: Greet visitors with warmth and professionalism, creating a positive first impression.Room Assignments: Efficiently...


  • New York, New York, United States Westgate Resorts & Spa Full time

    Position OverviewAs a Guest Services Representative, you will play a vital role in ensuring a positive experience for our guests at Westgate Resorts & Spa. Your primary responsibilities will include:Welcoming Guests: Greet visitors with warmth and professionalism, creating a welcoming atmosphere.Room Assignments: Efficiently allocate accommodations to...


  • New York, New York, United States Holiday Inn Express Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Holiday Inn Express. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Services: Provide prompt and courteous...


  • New York, New York, United States Westgate Resorts & Spa Full time

    Position OverviewAs a Guest Services Representative, you will be the first point of contact for our esteemed guests, providing a warm and welcoming atmosphere.Key ResponsibilitiesWelcoming Guests: Greet visitors with a friendly demeanor, ensuring they feel valued and appreciated.Room Assignments: Efficiently allocate accommodations to guests, taking into...


  • New York, New York, United States Le Meridien Central Park Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Le Meridien Central Park. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and...


  • New York, New York, United States Compass Group Careers Full time

    Job Overview Company: Compass Group Careers Compensation: $22 / Hour About Compass Group At Compass Group, we are committed to excellence in food and hospitality services, driven by a team of professionals who are passionate about their work. We focus on hiring individuals who share our values and provide them with opportunities for personal and professional...


  • New York, New York, United States Resorts Atlantic City Full time

    Position Overview: As a vital member of our team, the Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests at Resorts Atlantic City.Key Responsibilities: Serve as the primary point of contact between guests and hotel management.Deliver exceptional service by welcoming guests, managing room bookings, and...


  • New York, New York, United States Philadelphia Brewing Company Full time

    Job OverviewSummaryLocation: Philadelphia Brewing CompanyPosition Type: Non-ManagementStarting Pay Rate: $15.00 per hourWe are seeking a friendly and professional Guest Services Representative to oversee all front desk operations and serve as a primary point of contact for our guests and partners. Success in this role requires a commitment to...


  • New York, New York, United States MGM Resorts International Full time

    The SHOW thrives at MGM Resorts International. Become an integral part of the world's leading entertainment brands with a mission: To entertain the human race. POSITION OVERVIEW: As a Guest Services Representative at New York-New York, your primary responsibility will be to deliver exceptional customer service by ensuring smooth check-in and check-out...


  • New York, New York, United States Crosby Hotel LLC Full time

    Job OverviewPosition Summary:The Guest Services Representative plays a crucial role in delivering exceptional service to guests by welcoming, registering, and assisting them throughout their stay. This position is responsible for managing guest accounts, processing check-outs, and handling various payment methods with precision.KEY RESPONSIBILITIES:Greet all...


  • New York, New York, United States Crosby Hotel LLC Full time

    Job OverviewPosition Summary:The Guest Services Representative plays a crucial role in ensuring a memorable experience for guests by providing exceptional service at the front desk. This position involves welcoming guests, managing reservations, addressing inquiries, and processing check-ins and check-outs efficiently.Key Responsibilities:Greet all guests...