Care Advisor Nurse-Call Center Specialist

2 days ago


Glen Allen, Virginia, United States Patient First Full time

Job Summary: We are seeking a highly skilled and compassionate Care Advisor Nurse-Call Center Specialist to join our team at Patient First. As a key member of our nurse call center, you will be responsible for providing exceptional patient care and support through comprehensive telephonic assessments and follow-up care.

Key Responsibilities:

  • Perform comprehensive telephonic patient assessments and follow all Patient First policies and procedures.
  • Follow established clinical protocols and guidelines, providing appropriate patient instructions according to the urgency of calls.
  • Complete documentation of all communication with patients, physicians, staff, employer, or insurance companies in the patient medical record.
  • Use, protect, and disclose patient Protected Health Information (PHI) in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Expedite emergency calls as needed.
  • Help develop new members of the nurse call center.

Requirements:

  • High school graduate or equivalent.
  • State license as a registered nurse in good standing.
  • Clinical experience with Patient First a plus.
  • Utilization review and call center experience a plus.
  • Computer skills and experience with Microsoft Word and Excel (required).

What We Offer:

Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary. If you are a compassionate and skilled nurse looking for a challenging and rewarding role, we encourage you to apply for this position.



  • Glen Allen, Virginia, United States Patient First Full time

    Patient First: A Leader in Telehealth CareWe are seeking a highly skilled Care Advisor Nurse-Call Center to join our team at Patient First. As a leading provider of telehealth services, we offer a unique opportunity for nurses to make a meaningful impact in the lives of our patients.About the RoleThe Care Advisor Nurse-Call Center will be responsible for...


  • Glen Allen, Virginia, United States Capital One Full time

    Job SummaryThe Security Operations Center Supervisor plays a critical role in safeguarding Capital One's people, customers, facilities, branches, cafes, and assets. As part of Capital One's 24/7/365 Security Operations Center (Sentry), this position leads a dedicated shift of teammates responsible for emergency response, alarm and event monitoring, incident...


  • Glen Allen, Virginia, United States Capital One Full time

    Job Title: Security Operations Center SupervisorThe Security Operations Center Supervisor plays a critical role in safeguarding Capital One's people, customers, facilities, branches, cafes, and assets. This position leads a dedicated shift of teammates responsible for emergency response, alarm and event monitoring, incident detection, triage, and...


  • Glen Allen, Virginia, United States Holiday Barn Full time

    As a Pet Care Customer Service Specialist, you will play a vital role in fostering and maintaining positive connections with our beloved animal companions and their owners. Each day presents numerous opportunities to assist clients in selecting the ideal services for their pets, planning enjoyable activities, enhancing their pets' appearance, and arranging...


  • Glen Allen, Virginia, United States Cobb Technologies Full time

    Join Cobb Technologies as a Technology Sales SpecialistCobb Technologies is seeking a motivated and results-driven Technology Sales Specialist to join our team in Richmond. As a Technology Sales Specialist, you will be responsible for securing solutions-based sales technology opportunities in our territory.We are looking for candidates who are interested in...

  • Care Navigator

    1 month ago


    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    About the RoleWe are seeking a highly skilled Care Navigator to join our team at Master Center for Addiction Medicine. As a Care Navigator, you will play a critical role in providing care navigation services to patients and families, ensuring they receive the support and resources they need to achieve recovery.Key ResponsibilitiesDevelop and maintain...


  • Glen Allen, Virginia, United States Cobb Technologies Full time

    Job Title: Technology Sales SpecialistCobb Technologies is seeking a highly motivated and results-driven Technology Sales Specialist to join our team. As a Technology Sales Specialist, you will be responsible for generating sales to meet annual revenue targets, understanding customer needs, and providing business technology solutions to meet those needs.Key...


  • Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job OverviewMaster Center for Addiction Medicine is a private, outpatient addiction medicine treatment center seeking a skilled Front Desk Patient Services Representative to join our team in Glen Allen, Virginia.This role is responsible for providing exceptional customer service to patients, employees, and vendors, while ensuring seamless front desk...


  • Glen Allen, Virginia, United States VitalCore Health Strategies Full time

    Embark on a Fulfilling Career with VitalCore Health StrategiesExplore our available positions:Compensation is competitive and commensurate with experience.Part-Time - Night ShiftAre you seeking a gratifying career in the healthcare sector?Drug Screening and Background Verification Required.At VitalCore, we take pride in attracting and retaining dedicated,...

  • Care Coordinator

    3 weeks ago


    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job Title: Care NavigatorMaster Center for Addiction Medicine is seeking a skilled Care Navigator to join our team. As a Care Navigator, you will play a vital role in providing care navigation services to patients and families in need. Your primary responsibility will be to remove barriers to care, direct inquiries to appropriate resources, and foster...


  • Glen Allen, Virginia, United States Keiter Stephens Hurst Gary & Shreaves PC Full time

    About Keiter Stephens Hurst Gary & Shreaves PCKeiter Stephens Hurst Gary & Shreaves PC is a leading accounting and advisory firm dedicated to helping businesses achieve their full potential. With a strong commitment to innovation, collaboration, and accountability, we strive to build close relationships with our clients and provide tailored solutions to meet...


  • Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    At Master Center for Addiction Medicine, we are seeking a Certified Peer Recovery Specialist to join our team in providing recovery coaching to patients and serving as a liaison to the providers and treatment team. The ideal candidate will have a strong background in addiction recovery and a passion for helping others. Key Responsibilities: Provide recovery...


  • Glen Allen, Virginia, United States MCIM Full time

    About MCIMMCIM is a cutting-edge data center operating system that simplifies the complexities of managing a data center. Our platform brings all functions and locations under one intuitive dashboard, making it easier to manage and maintain. Job SummaryThis role is an exciting opportunity for a motivated individual to learn the technical operations of...

  • Skilled Care Nurse

    2 weeks ago


    Glen Allen, Virginia, United States Care Advantage Inc. - Skilled Care Division Full time

    Job SummaryCare Advantage Inc. - Skilled Care Division is seeking a skilled and compassionate Registered Nurse to join our team as a Start of Care / Admissions Registered Nurse. This role is responsible for overseeing all skilled admissions in the Richmond, Glen Allen, Henrico, and Mineral, VA area.Key ResponsibilitiesConduct initial start of care...


  • Glen Allen, Virginia, United States MCIM Full time

    About MCIMMCIM is a cutting-edge data center operating system that simplifies the complexities of managing a data center by providing a unified and intuitive dashboard. Our platform is designed to bring all functions and locations under one roof, making it easier for organizations to manage their critical facilities.Job SummaryWe are seeking a highly...


  • Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job OverviewMaster Center for Addiction Medicine is seeking a part-time or full-time Billing Data Analytics Intern to support our mission and annual goals. The ideal candidate will possess drive, grit, and initiative, with excellent reporting and verbal skills, and the ability to quickly learn about projects or systems being developed.Key...


  • Glen Allen, Virginia, United States Trio Healthcare Full time

    Job SummaryAt Trio Healthcare, we're committed to delivering exceptional care and exceeding the expectations of our residents and their families.As a Certified Nursing Assistant, you will play a vital role in providing personalized care and support to our residents, ensuring their physical, emotional, and social needs are met.Key Responsibilities:Assist...


  • Glen Allen, Virginia, United States Patient First Full time

    ### Job Summary We are seeking a highly skilled PC Specialist to join our team at Patient First. As a key member of our technical services team, you will be responsible for providing on-call support to our employees, resolving complex PC issues, and providing training and technical support to our staff. ### Key Responsibilities * Provide on-call support...

  • Pet Care Specialist

    2 days ago


    Glen Allen, Virginia, United States Holiday Barn Pet Resorts Full time

    We are seeking dedicated and compassionate individuals to join our team as Pet Care Specialists at Holiday Barn Pet Resorts.As a Pet Care Specialist, you will play a vital role in ensuring the happiness and well-being of our furry guests.Our state-of-the-art facilities and experienced staff provide a safe and nurturing environment for dogs to...


  • Glen Allen, Virginia, United States MCIM Full time

    MCIM is seeking a skilled Cloud Platform Specialist to join our team. As a key member of our Operations & Development team, you will be responsible for becoming a super-user of our MCIM platform, supporting multiple customer accounts in the delivery & administration of MCIM software, product implementation & training, and continuously improving our...