Telecommunications Field Technician II
2 days ago
We are seeking a highly skilled Telecommunications Field Technician II to join our team in the Houston, TX area. As a key member of our technical organization, you will be responsible for resolving technical issues, providing support and guidance to our customer base, and working independently to deliver exceptional customer experiences.
Key Responsibilities:
- Resolve technical issues and provide support to customers in the Houston, TX area
- Work independently to deliver exceptional customer experiences
- Collaborate with our technical team to resolve complex technical issues
- Provide guidance and support to our customer base on SONIFI products
- Participate in on-call and occasional overtime and weekend work to accommodate service level agreements
Requirements:
- Technical degree plus one year of related experience in areas such as High-Speed Internet, Satellite TV, Digital TV, Telecom, CATV, MATV, Head-end, RF, Networking, and/or Computer Troubleshooting
- High School Diploma or GED plus three years' work experience in a related field
- Valid driver's license and safe driving habits
- Ability to work in a fast-paced environment and adapt to changing priorities and requests
What We Offer:
- Competitive salary and benefits package, including Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off, and a variety of additional benefits
- Opportunity to work with a global brand and contribute to the development of industry-leading technology solutions
- Collaborative and dynamic work environment with a team of experienced professionals
About SONIFI Solutions, Inc.
SONIFI Solutions, Inc. is a leading provider of technology solutions for the hospitality and healthcare industries. Our mission is to simplify technology so our customers can achieve their core mission. We provide industry-leading technology and service platforms, working with global brands like AT&T, LG, Samsung, Google, and Amazon. Our technology solutions are found in locations around the world, including North America, the United Kingdom, Australia, Spain, and South Africa.
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