Customer Account Specialist

1 week ago


Malvern, Pennsylvania, United States Saint-Gobain Full time
About the Job

We are seeking a highly skilled Customer Account Specialist to join our team at Saint-Gobain. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and providing exceptional customer service.

Key Responsibilities
  • Manage customer accounts in assigned territory, establishing trust and responsiveness
  • Process customer orders efficiently, ensuring timely delivery and accurate processing
  • Manage customer complaints and issues, resolving service exceptions in a professional manner
  • Maintain constant contact with customers, sales representatives, credit department, logistics, and suppliers regarding shipment information, product availability, and credit status
  • Prepare reports and documents for assigned territory, including open orders, allocation summaries, and other necessary documents
  • Assist customers with questions and concerns regarding product quality, shortages, and damages, billing errors, and delayed deliveries
Requirements
  • High school degree and experience in sales, call center, product support, account management, or similar environment
  • Excellent communication skills, both written and verbal
  • Strong interpersonal and relationship management skills
  • Adaptability and strong problem-solving and decision-making skills
  • Proficiency with Microsoft Office Suite and experience with ERP systems such as SAP
What We Offer

We provide a comprehensive Total Rewards Program, including excellent healthcare options, family focus and balance, financial security, tuition reimbursement, and employee recognition programs. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Malvern, Pennsylvania, United States Saint-Gobain Full time

    {"title": "Customer Account Specialist", "content": "About the RoleWe are seeking a highly skilled Customer Account Specialist to join our team at Saint-Gobain. As a key member of our customer-facing team, you will be responsible for managing customer relationships, processing orders, and resolving customer complaints in a timely and professional manner.Key...


  • Malvern, Pennsylvania, United States Saint-Gobain Full time

    Job SummaryWe are seeking a highly skilled Customer Account Specialist to join our team at Saint-Gobain. As a key member of our organization, you will be responsible for managing customer relationships and providing exceptional service to our clients.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships...


  • Malvern, Pennsylvania, United States Wellworks Full time

    Job SummaryWe are seeking a detail-oriented and motivated AP/AR Specialist to join our finance team. This is an excellent opportunity for recent graduates or individuals with minimal experience who are eager to grow and develop their skills in accounting.Key ResponsibilitiesEnsure all required documents are received prior to vendor setup.Verify all invoices...


  • Malvern, Pennsylvania, United States Comrise Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Sales Specialist to join our team at Comrise. This is a 12-month contract position that requires excellent communication and problem-solving skills.Key ResponsibilitiesSupport multiple departments within company sales and service with the creation and maintenance of customer...

  • Staff Accountant

    5 days ago


    Malvern, Pennsylvania, United States DentalEZ Group Full time

    Financial Operations SpecialistAdvance your accounting career with DentalEZ Group, a leading manufacturer of dental equipment and solutions. We are seeking a highly skilled Financial Operations Specialist to join our team in Malvern, PA.This is a critical role responsible for handling the financial activities of multiple divisions within our organization. As...


  • Malvern, Pennsylvania, United States Saint-Gobain Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Account Specialist to join our team at Saint-Gobain. As a key member of our Customer Service team, you will be responsible for managing customer relationships and providing exceptional service to our clients.Key ResponsibilitiesCustomer Relationship Management: Establish and maintain strong...


  • Malvern, Pennsylvania, United States The Institutes Full time

    About The InstitutesA not-for-profit organization, The Institutes has been a leading provider of risk management and property-casualty insurance education for over 100 years. Our values of Putting the Customer First, Doing What We Say, Working Together, Being Innovative, and Doing the Right Thing guide our team in delivering innovative solutions that empower...


  • Malvern, Pennsylvania, United States Comrise Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales and Service Support Professional to join our team at Comrise. As a key member of our sales and service team, you will be responsible for supporting multiple departments with the creation and maintenance of customer and field personnel accounts.Key ResponsibilitiesSupporting multiple...

  • Payroll Specialist

    2 weeks ago


    Malvern, Pennsylvania, United States RemX Full time

    Job SummaryRemX is seeking a highly skilled Payroll Specialist to join their team. As a Payroll Specialist, you will be responsible for ensuring the accurate and timely processing of payroll for employees. This is a hybrid role, with 2 days spent in the office and 3 days working from home.Key ResponsibilitiesProcess payroll for employees, including...


  • Malvern, Pennsylvania, United States Saint-Gobain Full time

    About the RoleThe Credit and Collections Specialist position is a critical component of our company's financial operations, focusing on the timely review of open orders and adherence to collection strategies. This role is responsible for establishing and maintaining customer relationships to ensure seamless account reconciliations with our customers'...


  • Malvern, Pennsylvania, United States Apex Systems Full time

    Sales and Use Tax Specialist OpportunityWe are seeking a highly skilled Sales and Use Tax Specialist to join our team at Apex Systems. As a Sales and Use Tax Specialist, you will be responsible for ensuring compliance with sales and use tax regulations, preparing and filing tax returns, and providing exceptional customer service.Responsibilities:Calculate...

  • Property Accountant

    2 weeks ago


    Malvern, Pennsylvania, United States CubeSmart Full time

    OverviewCubeSmart is seeking a highly skilled Property Accountant to join its Accounting and Finance team at its Malvern, PA headquarters. As a key member of the team, you will provide exceptional customer service to internal and external customers by performing day-to-day accounting work for assigned stores and districts.ResponsibilitiesAnalyze and record...


  • Malvern, Pennsylvania, United States Pennsylvania State University Full time

    Job SummaryPennsylvania State University is seeking a part-time IT Support Specialist to join our team. As a Help Desk Specialist, you will provide technical support to the university community, troubleshoot hardware and software issues, and assist with classroom technology support.Key ResponsibilitiesProvide technical support to the university community via...


  • Malvern, Pennsylvania, United States Zoetis Full time

    Job SummaryZoetis is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our customers, pet owners, and field colleagues.Key ResponsibilitiesCustomer ServiceDeliver...


  • Malvern, Pennsylvania, United States Net2Source Full time

    Job Title: Sales and Use Tax SpecialistNet2Source Inc. is a leading provider of total workforce solutions, recognized for our accelerated growth and global presence. We are seeking a highly skilled Sales and Use Tax Specialist to join our team.Job Summary:The Sales and Use Tax Specialist will be responsible for calculating and filing quarterly estimates,...


  • Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    {"title": "Customer Relations Representative", "description": "Role OverviewAs a Customer Relations Representative with Stephen Diorio - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping...


  • Malvern, Pennsylvania, United States BM Technologies, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Accountant to join our team at BM Technologies, Inc. This is a fantastic opportunity for a motivated and results-driven individual to take on a key role in our accounting department.Key ResponsibilitiesPrepare monthly billing and maintain accounts receivable ledgersCoordinate collection efforts with the...


  • Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    About UsAt Stephen Diorio - State Farm Agent, we're more than just an insurance agency - we're a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we've built a strong reputation as a leading insurance provider in our...


  • Malvern, Pennsylvania, United States Randstad Full time

    {"h1": "Job Title: Customer Services Rep", "h2": "Job Summary", "p": "Randstad is seeking a Customer Services Rep to work in a call center environment, answering and assisting clients with their questions about financial products and services. As a technical subject matter expert, you will use virtual technology to develop relationships with clients and...


  • Malvern, Pennsylvania, United States PQ Full time

    Job DescriptionPQ is a leading global provider of silicates, silicas, and derivative products. Our products are used in a wide variety of industrial processes and many customer products, from decorative paints to green cement, from clean drinking water to green tires, and from toothpaste to biofuels and beer.We are seeking a highly skilled IT Procurement...