Restaurant Operations Manager

2 weeks ago


Miami, United States Pollo Tropical Full time
Restaurant General Manager Job Description

At Pollo Tropical, we are seeking a highly motivated and experienced Restaurant General Manager to lead our restaurant team. As a Restaurant General Manager, you will be responsible for the overall success of the restaurant, including sales, customer satisfaction, and employee development.

Key Responsibilities:
  • Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals.
  • Develop and implement strategies to improve restaurant operations, including menu management, inventory control, and labor management.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Manage restaurant finances, including budgeting, forecasting, and financial reporting.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Monitor and improve customer satisfaction through feedback and surveys.
  • Collaborate with other restaurant managers and corporate teams to achieve company goals.
Requirements:
  • 5+ years of experience in restaurant management, with a proven track record of success.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Knowledge of restaurant operations, including menu management, inventory control, and labor management.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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