Administrative Support Specialist

3 weeks ago


Port Saint Lucie Florida, United States Castle Group Full time
Job Summary

We are seeking a highly skilled Administrative Assistant to join our team at the Castle Group. This is a unique opportunity to work in a dynamic and fast-paced environment, providing administrative support services to our property management team.

Key Responsibilities
  • Provide exceptional customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Process and close work orders for landscape, maintenance, and housekeeping services, ensuring seamless execution and timely completion.
  • Track resident issues and concerns, identifying trends and major problems to inform property management decisions.
  • Maintain accurate and up-to-date records, files, and databases, ensuring compliance with regulatory requirements and company policies.
  • Assist in the review and processing of leases, new owner approval packages, and other administrative tasks as required.
  • Review and analyze receivable reports, providing insights and recommendations to inform financial decisions.
  • Perform property inspections as directed, ensuring compliance with safety protocols and company standards.
Requirements
  • High school diploma required; associate's degree or equivalent combination of education and experience preferred.
  • Two to three years of related work experience, with a strong administrative background and excellent customer service skills.
  • Intermediate command of computer hardware and software, including Microsoft Office and website maintenance.
  • Multiple language fluency desirable, with ability to work in a multicultural environment.
  • Ability to work extended hours and weekends as needed, with a flexible and adaptable attitude.
Working Conditions

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



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