Eligibility Worker II Bilingual

3 days ago


San Rafael, California, United States County of Marin Full time
About the Position

Under general supervision, the Eligibility Worker II Bilingual will determine initial and continuing eligibility for public assistance benefit programs, including Medi-Cal, CalFresh, and CalWORKs. The successful candidate will possess bilingual skills and demonstrate proficiency in both Spanish and English prior to appointment.

Key Responsibilities
  • Gather personal information from applicants and beneficiaries through face-to-face interviews, telephone contact, and mailed correspondence.
  • Enter the information gathered into a computer system used to determine program eligibility.
  • Learn, interpret, and apply relevant rules, regulations, and procedures.
  • Identify client needs and make appropriate referrals for health, social, and/or employment services.
  • May process initial applications, monitor, and administer an assigned workload.
Requirements
  • One year of experience comparable to the Eligibility Worker I class and successful completion of the equivalent to the County of Marin's Eligibility Worker I training program.
  • Ability to speak, read, and write proficiently in both Spanish and English.
  • Strong organizational skills, ability to communicate clearly verbally and in writing, basic math skills, and well-developed computer literacy.
  • Experience working in the CalFresh, Medi-Cal, or CalWORKS programs is highly desirable.
Working Conditions

The Health and Human Services Department has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate.



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