Eligibility Worker II Bilingual Position

2 days ago


San Rafael, California, United States County of Marin Full time
About the Position

Under general supervision, the Eligibility Worker II Bilingual will determine initial and continuing eligibility for public assistance benefit programs, including Medi-Cal, CalFresh, and CalWORKs. The successful candidate will possess bilingual skills and demonstrate proficiency in both Spanish and English prior to appointment.

Key Responsibilities
  • Gather personal information from applicants and beneficiaries through face-to-face interviews, telephone contact, and mailed correspondence.
  • Enter the information gathered into a computer system used to determine program eligibility.
  • Learn, interpret, and apply relevant rules, regulations, and procedures.
  • Identify client needs and make appropriate referrals for health, social, and/or employment services.
  • May process initial applications, monitor, and administer an assigned workload.
Requirements
  • One year of experience comparable to the Eligibility Worker I class and successful completion of the equivalent to the County of Marin's Eligibility Worker I training program.
  • Prior recent experience working as an Eligibility Worker in a county or statewide public agency within the last two years.
  • Commitment to public service, demonstrated in part by prior experience providing customer service in the private or non-profit sector.
  • Proven capacity to build collaborative relationships with coworkers and clients from diverse cultural/socio-economic backgrounds.
Preferred Qualifications
  • Experience working in the CalFresh, Medi-Cal, or CalWORKS programs.
  • Experience using the CalSAWS system.
  • Extensive experience serving Spanish-speaking clients from varied backgrounds, including recent immigrants and those facing economic hardship.
What We Offer

The County of Marin offers a competitive salary, paid time off, health plan, retirement, and other benefits. The successful candidate will have the opportunity to work in a dynamic and supportive environment, serving the community through public service.


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