Customer Service Representative

6 days ago


Carteret, New Jersey, United States NPC Global Full time
Job Opportunity at NPC Global

We are seeking a highly skilled Customer Service Associate to join our team at NPC Global in Carteret, NJ.

Job Responsibilities:

  • Accurately record and document all customer interactions and discussions.
  • Develop and implement process improvements to enhance customer satisfaction.
  • Provide exceptional customer support and build strong relationships with clients.
  • Collaborate with sales and accounts receivable teams to drive business growth.
  • Serve as a liaison between the organization and its customers, ensuring seamless communication.

Requirements:

  • Proven customer service experience.
  • Background in distribution or a related field preferred.
  • Ability to analyze reports and make informed decisions.
  • Experience in manufacturing and warehousing a plus.

Company Benefits:

  • Full-time position with a competitive salary.
  • Comprehensive medical insurance.
  • 50% coverage for dental and vision plans.
  • Life insurance and a generous PTO package.
  • Paid holidays and a supportive work environment.


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