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Operations Manager
2 months ago
**Job Summary**
ABM Services is seeking an experienced Operations Manager to assist the Project Manager in overseeing all contracted services for a high-profile Fortune 500 Company. The successful candidate will be responsible for delivering an exceptional customer experience, leading people, processes, and programs to drive operational excellence in a complex work environment.
**Key Responsibilities**
- Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the client.
- Ensure company standards are met in compliance with janitorial operations and servicing contractual obligations to customers within specified budget of labor and expense.
- Train new staff and oversee on-going training of existing employees in proper cleaning methods and use of equipment, safety practices, and regulations.
- Perform daily quality control inspections.
- Process weekly payroll and ensure payroll is submitted in accordance with State Wage and Hour laws.
- Complete and submit employee change forms to Human Resources as needed.
- Assist in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies.
- Be aware of the fundamentals of good personnel management.
- Ensure building is in compliance with all State and Federal guidelines as well as ABM policies.
- Understand and use proper personnel management skills to resolve problems with personnel.
- Determine materials, supplies, and equipment needs.
- Perform other duties as assigned.
**Requirements**
- Previous management or supervisory experience.
- Strong MS Office skills required.
- Excellent written and verbal communication skills are required.
- Training in the specified industry or building management desired.
- High School graduate or equivalent.