Branch Manager
2 days ago
We are seeking a highly skilled and experienced Branch Manager to lead our team in delivering exceptional customer experiences and driving business growth. As a Branch Manager, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.
Key Responsibilities- Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
- Mentor and guide talent development of direct reports and assist in hiring talent.
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 2+ years of leadership experience.
- Management experience including hiring, coaching, and developing direct reports.
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and believe that a diverse and inclusive workplace is essential to our success.
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