VP, Member Experience Leader

4 days ago

New York, New York, United States Clear Corporate Services LLC Full time
Job Title: VP, Member Experience

Clear Corporate Services LLC is seeking a highly skilled and experienced leader to join our team as Vice President, Member Experience. This role will be responsible for developing and executing a comprehensive member experience strategy that aligns with our company's mission and business objectives.

Key Responsibilities:
  • Strategic Leadership: Develop and implement a member experience strategy that drives continuous improvement and innovation in member care and airport service experience.
  • Member Care Management: Oversee the strategy of CLEAR's Member Care team, developing a roadmap to leverage self-service, automation, and white glove escalation service to delight members.
  • Airport Service Strategy: Collaborate with airport leaders and internal stakeholders to design and implement best-in-class service experiences for CLEAR members at our locations nationwide.
  • Process Optimization: Identify opportunities to streamline processes and improve operational efficiency within the Member Care and airport service operations.
  • Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies in customer experience and hospitality.
Requirements:
  • Leadership Skills: Proven ability to lead cross-functional teams and drive strategic initiatives.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions.
  • Industry Knowledge: In-depth knowledge of the customer experience and hospitality industries, with a strong understanding of industry trends and best practices.
What We Offer:

Clear Corporate Services LLC offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

  • VP, Member Experience Leader

    1 week ago

    New York, New York, United States Clear Corporate Services LLC Full time

    Job Title: VP, Member ExperienceClear Corporate Services LLC is seeking a highly skilled and experienced leader to join our team as Vice President, Member Experience. This role will be responsible for developing and executing a comprehensive member experience strategy that aligns with our company's mission and business objectives.Key...

  • VP of Member Experience

    2 days ago

    New York, New York, United States Clear Corporate Services LLC Full time

    Job Title: VP TravelClear Corporate Services LLC is seeking a highly skilled and experienced professional to fill the role of VP Travel. This position is responsible for leading the strategy and execution of CLEAR's physical and digital member experience for our flagship CLEAR Plus product and other physical, in-person Aviation experience-based products.Key...

  • VP, Demand Generation Leader

    3 days ago

    New York, New York, United States Maven Clinic Full time

    Job Title: VP, Demand GenerationMaven Clinic is seeking a highly experienced VP, Demand Generation to lead our growth marketing efforts and drive pipeline growth. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive demand generation strategy that aligns with our business objectives.About the RoleWe are...

  • VP Sales Leader

    6 days ago

    New York, New York, United States MBR Partners Full time

    About the RoleWe are seeking a seasoned sales leader to spearhead our North America expansion. As VP Sales, you will be responsible for driving revenue growth and scaling our business in the region.Key ResponsibilitiesDevelop and execute a sales strategy to capture direct and channel sales opportunitiesBuild and maintain relationships with key stakeholders,...

  • VP Commercial Excellence Leader

    2 weeks ago

    New York, New York, United States Brinks Full time

    Job Title: VP Commercial ExcellenceWe are seeking a highly skilled and experienced VP Commercial Excellence to join our team at Brink's Global Services U.S., Inc. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing customer satisfaction.Key Responsibilities:Develop and...

  • VP Sales Leader

    4 weeks ago

    New York, New York, United States MBR Partners Full time

    Job DescriptionOur client, MBR Partners, is a cutting-edge technology company that specializes in developing innovative conversational AI solutions. As a VP Sales Leader, you will play a crucial role in driving business growth and expansion in North America.Key Responsibilities:Develop and execute a sales strategy to scale the businessExplore direct sales...

  • VP, Marketing Leader

    6 days ago

    New York, New York, United States TopView Sightseeing Full time

    Job Title: VP, MarketingAt TopView Sightseeing, we are seeking a highly experienced and ambitious VP, Marketing to lead our global marketing efforts. As a key member of our executive team, you will be responsible for developing and executing a comprehensive marketing strategy that drives revenue growth, brand awareness, and customer acquisition.Key...

  • VP, Performance Leader

    1 week ago

    New York, New York, United States Yieldmo Full time

    Job Title: VP, PerformanceYieldmo is seeking a highly skilled and experienced Vice President to lead our performance vertical. As a key member of our leadership team, you will be responsible for developing and executing a strategy to drive revenue growth and establish Yieldmo as a leader in performance marketing.About the Role:Lead and build a...

  • VP, Demand Generation Leader

    2 weeks ago

    New York, New York, United States Maven Clinic Full time

    Job Title: VP, Demand GenerationMaven Clinic is seeking an experienced VP, Demand Generation to lead our growth marketing efforts and drive pipeline growth. As a key member of our marketing team, you will be responsible for developing and executing a demand generation strategy that aligns with our business goals and objectives.About the RoleThe VP, Demand...

  • VP, Software Engineering Leader

    3 days ago

    New York, New York, United States Warner Bros. Discovery Full time

    About the RoleWe are seeking a highly experienced and strategic VP of Engineering to lead our Engagement team at Warner Bros. Discovery. As a key member of our senior technology leadership team, you will be responsible for driving user engagement across all our digital platforms, including mobile, web, and connected TV.Key ResponsibilitiesDevelop and execute...

  • VP Global Sales Leader

    2 weeks ago

    New York, New York, United States WMtech Full time

    VP Global Sales - SaaS, AI, and Series A FundedWe are seeking a highly experienced VP Global Sales to join our client, a fast-growing AI vendor that recently secured a significant series A funding. As a key member of the senior management team, you will be responsible for developing and executing the global sales strategy, driving revenue growth, and...

  • VP, Addressability Solutions Leader

    3 weeks ago

    New York, New York, United States PubMatic, Inc. Full time

    About the RoleWe are seeking a seasoned executive to lead our global Connect and Identity businesses, as well as oversee inventory curation. As the VP, Addressability Solutions Leader, you will be responsible for creating and executing the Addressability business strategy, acquiring new Connect and Identity partners, and growing existing ones.Key...

  • VP Experience Design Consumer

    6 days ago

    New York, New York, United States PayPal Full time

    Job Title: VP Experience Design ConsumerAbout the Role:We are seeking a highly experienced and skilled VP Experience Design Consumer to join our team at PayPal. As a senior design leader, you will be responsible for driving the design strategy and execution at scale for end-to-end consumer experiences across platforms and form factors.Key...

  • VP Sales Leader

    1 week ago

    New York, New York, United States Solomon Page Full time

    VP Sales Job DescriptionEstablished private label company seeks experienced VP of Sales to drive revenue growth and expand global presence.Key Responsibilities:Manage key accounts and build strong relationships with retailersDevelop and execute business development strategies to achieve revenue targetsIdentify new business opportunities within the apparel...

  • VP Strategy

    1 week ago

    New York, New York, United States Merkle Full time

    Job Title: VP Strategy - Customer ExperienceWe are seeking a highly experienced VP Strategy - Customer Experience to join our team at Merkle. As a key member of our client account team, you will be responsible for developing and executing strategic omni-channel marketing plans that drive business growth and customer engagement.Key Responsibilities:Lead the...

  • VP, Performance Marketing Leader

    7 days ago

    New York, New York, United States Havas Media Network Full time

    VP, Performance Job DescriptionHavas Media Network North America is seeking a highly skilled VP, Performance to lead our Performance Investment team. As a key member of our global community of 10,000 team members, you will be responsible for driving business growth through analytical rigor and data-driven recommendations.The ideal candidate will have...

  • VP, Business Growth Leader

    1 day ago

    New York, New York, United States Wonder Full time

    About UsAt Wonder, we're revolutionizing the way people eat by bringing world-class food to their doorstep in under 30 minutes. Our vertically integrated platform allows customers to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. We're a food-tech startup backed by top-tier venture capitalists and led by a...

  • VP, Sustainable Finance Group Leader

    7 days ago

    New York, New York, United States Bank of America Full time

    Job Title: VP, Sustainable Finance GroupAt Bank of America, we are committed to making a positive impact on the environment and society through our sustainable finance initiatives. We are seeking a highly skilled and experienced professional to join our Global Sustainable Finance Group (GSFG) as a VP, Sustainable Finance Group.About the Role:The successful...

  • VP, Professional Liability Claims Leader

    2 weeks ago

    New York, New York, United States Berkshire Hathaway Specialty Insurance Full time

    Job Title: VP, Professional Liability ClaimsAbout the Role:Berkshire Hathaway Specialty Insurance is seeking a highly skilled and experienced VP, Professional Liability Claims to lead our claims team in New York or Chicago. As a key member of our organization, you will be responsible for managing a diverse mix of complex claims arising under professional...

  • VP Revenue Operations Leader

    3 weeks ago

    New York, New York, United States SimilarWeb Full time

    About the RoleWe are seeking a highly skilled and experienced VP Revenue Operations Leader to join our team at SimilarWeb. As a key member of our executive team, you will be responsible for driving our go-to-market (GTM) strategy to success.Key ResponsibilitiesStrategic Partnership: Serve as the primary business partner to our Chief Revenue Officer (CRO),...