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Front Office Coordinator

2 months ago

Chula Vista, California, United States Mindpath Health Full time
About the Role

Mindpath Health is a leading provider of mental health services, dedicated to increasing access to care that helps people thrive. We achieve this by empowering our clinicians, investing in our people, and caring for the communities we serve.

Key Responsibilities:

  • Provide exceptional customer service to patients and providers through phone and in-person interactions.
  • Coordinate and organize appointments and documentation to ensure the smooth operation of the medical environment.
  • Support the delivery of quality patient care by maintaining accurate records and communicating effectively with healthcare teams.

Requirements:

  • High School Diploma or equivalent.
  • 2+ years of recent administrative/clerical experience.
  • 2+ years of customer service experience.
  • Similar experience within a healthcare setting is preferred.
  • Experience with electronic medical records (EMRs) and practice management systems is desired.
  • Multi-line phone experience and cash handling skills are essential.
  • Proficient computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Ability to work in a fast-paced, team-oriented environment.
  • Demonstrated problem-solving skills and excellent interpersonal and verbal/written communication skills.
  • Strong organizational skills and attention to detail.

Benefits:

  • $21 per hour.
  • Full benefits package, including medical, dental, vision, and 401(k) matching.
  • Paid time off, holiday pay, and tuition reimbursement.
  • Paid parental leave and other benefits.

About Mindpath Health

Mindpath Health is a national leader in mental health services, reimagining care delivery and reaching patients with a focus on clinical excellence. With a team of over 500 mental health clinicians, we provide a broad spectrum of psychiatry, interventional psychiatry, and psychotherapy care.

Our Mission:

We are committed to increasing access to mental health care that helps people thrive. We achieve this by empowering our clinicians, investing in our people, and caring for the communities we serve.