Front Desk Coordinator

5 days ago


Avondale, Arizona, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Greet members and patients upon arrival and check them in for their appointments
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Engage with patients to understand their needs and provide personalized support
  • Sales and Marketing
    • Participate in marketing and sales opportunities to attract new patients to our clinics
    • Confidently present and sell membership and visit packages to patients
  • Administrative Tasks
    • Manage patient accounts and ensure accurate and timely billing
    • Process transactions using point-of-sale software
    • Maintain a clean and organized workspace
  • Team Collaboration
    • Work cohesively with other team members to achieve sales goals and provide exceptional patient care
    • Communicate effectively with management and other staff members
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong problem-solving and analytical skills
  • Physical Demands
    • Ability to stand and/or sit for long periods of time
    • Ability to lift up to 50 pounds
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to providing exceptional patient care and support, and we are seeking a dedicated and customer-focused individual to join our team.



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